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91,000+ live jobsService Capabilities Technological Evolution
Hybrid in Spain·Full-time·Added 22 days ago (last checked 27 Oct)
Telefónica
216 open roles
Our summary
- Work mode
- Hybrid, Spain
- Contract
- Permanent, full-time hours
- English
- Required
- Education
- University degree
- Benefits
- Private health insurance, life insurance
Visa options
The ad rules out sponsorship
The advert says visa sponsorship isn’t available for this role.
Skills
This job advert was originally written in Spanish.
Requirements
What we're looking for
DO YOU IDENTIFY WITH THIS? IT'S TIME TO TAKE THE LEAP!
- Deep knowledge of the company's processes, products, and services related to Service Capabilities.
- Proficiency in messaging platforms and signaling protocols, as well as their end-to-end lifecycle and operation.
- Solid knowledge of network and service architectures, IMS, VoLTE, and 5G, integration, security, and observability.
- Experience in development, laboratory, certification, and production environments.
- Advanced management of projects, risks, vendors, and resources.
- Ability to design automation and artificial intelligence use cases, evaluate their feasibility, and govern their introduction into production environments.
- Knowledge of agile methodologies, experimentation, MVP, and scaling.
- Strategic, customer, and business vision.
- Technical judgment, systemic thinking, and prescriptive capacity.
- Functional leadership, cross-functional influence, and mentoring.
- Agile mindset and orientation toward time-to-market.
- Negotiation and conflict management skills.
- Decision-making with incomplete information and risk management.
- Excellence in execution and orientation toward measurable results.
- Clear communication with technical and non-technical interlocutors.
- Curiosity, continuous learning, flexibility, and the ability to establish interpersonal relationships.
Nice to have
- Experience in the technologies and engineering functions that make up the Service Capabilities field will be valued.
- Ability to acquire a cross-functional vision of the technological environment and operate within multi-vendor ecosystems.
Telefónica define una cultura de alto impacto y un modelo común de liderazgo que nos permite convertir la estrategia en acción, basado en tres actitudes clave:
- Dar lo mejor de nosotros
- Cuestionar nuestros límites
- Crecer juntos
Y en seis capacidades que marcan la diferencia en el día a día:
- Foco en el cliente
- Excelencia en la ejecución
- Innovación digital
- Claridad y valentía
- Impulso de la responsabilidad
- Desarrollo de las personas
Education & certifications
- University degree, preferably in Telecommunications Engineering, Computer Science, or another related scientific-technical discipline.
Languages
- Medium-high English, spoken and written, sufficient for technical communication, documentation preparation, and relationship management with international vendors.
Pay & benefits
What you'll get
Si te unes a Telefónica, te unes a una de las empresas tecnológicas TOP TEN para trabajar en España y a un equipo que no deja de reinventarse cada día para ser líder en su sector.
Y es que, en Telefónica España, creemos firmemente que son las personas como tú las que dan sentido a la tecnología y no al revés. Queremos hacer nuestro mundo más humano, conectando la vida de las personas. Y por ello, aspiramos a digitalizar a toda la sociedad, sin dejar a nadie atrás.
Además, somos uno de los mejores empleadores:
- Sumergiéndote en proyectos novedosos y retadores.
- Impulsando tu desarrollo profesional, a través de formación continua adaptada a tus necesidades y motivaciones.
- Apostamos por el equilibrio entre la vida profesional y personal. En Telefónica España impulsamos la flexibilidad, posicionándonos como referente en nuevas formas de trabajo, horarios, jornadas y medidas de conciliación: podrás disfrutar de un modelo híbrido de trabajo.
- Te ofrecemos un contrato Indefinido y una retribución muy atractiva.
- Seguro de vida, plan de pensiones y seguro médico privado.
- Invitándote a participar en nuestro programa de voluntariados.
The role
TECHNOLOGICAL EVOLUTION OF SERVICE CAPABILITIES
Telefónica España
¿Quieres unirte a una empresa líder en la industria tecnológica?
Sabemos que estás en búsqueda de un cambio...
And that is why, at Telefónica España, we offer you the opportunity to join our team.
Personas con muchas ganas de darlo todo y marcar la diferencia. Apasionadas de la innovación y las tecnologías punteras.
Con esta oportunidad podrás adentrarte en el apasionante universo tecnológico y ser parte del cambio: un mundo más conectado, más humano, y lleno de historias que transforman vidas.
WE WANT PEOPLE LIKE YOU...
You will act as a technical reference in Service Capabilities, defining, leading, and executing the innovation and technological evolution strategy. You will manage the full cycle of initiatives, from ideation, prioritization, and experimentation to their industrialization and scaling, providing technical and business judgment to generate new service models, differential capabilities, and operational efficiencies, in line with the company's strategy and market needs.
What you'll do
- Lead the identification, analysis, and prioritization of innovation opportunities in Service Capabilities through technological monitoring, benchmarking, and the detection of internal and external customer needs. Translate findings into recommendations, use cases, and roadmaps, applying criteria of value, feasibility, risk, and scalability.
- Define and lead pilots, proofs of concept, and MVPs on Service Capability platforms, establishing hypotheses, architecture, success criteria, and technical and business validation plans. Issue recommendations regarding their continuity, industrialization, or discard and accompany their scaling.
- Act as a technical reference in the lifecycle management, evolution, and modernization of messaging environments and capabilities. Define roadmaps and evolution criteria, anticipating capacity needs, obsolescence, dependencies, and simplification opportunities.
- Identify, design, and drive automation initiatives and artificial intelligence use cases applied to capability and messaging platforms. Evaluate their feasibility, risks, and benefits, guide their responsible implementation, and measure their contribution to operational efficiency, service quality, and customer experience.
- Lead cross-functional coordination with Business, Technology, Engineering, Security, DSS, Support, and vendors, acting as a technical reference to align decisions, resolve commitments and dependencies, and ensure the launch of new initiatives and functionalities on time and with the required quality.
- Define and ensure the end-to-end quality framework for services, including technical and acceptance criteria, test plans, architecture standards, and technological governance practices. Evaluate risks, anticipate obsolescence, and promote improvement actions and knowledge reuse.
How you'll work
WORK LOCATION: MADRID
WHAT ARE WE LOOKING FOR?
About Telefónica
Telefónica is one of the world's largest telecommunications companies, providing fixed and mobile connectivity, digital services, and technology solutions to consumers and businesses across Europe and Latin America. With over 100,000 employees and a strong presence in Spain, the UK, Germany, and Brazil, the company operates through brands such as Movistar, O2, and Vivo, and has expanded into areas like cybersecurity, cloud, IoT, and AI through its innovation units.
In Spain, Telefónica is headquartered in Madrid and is a major employer of tech talent, with a strong focus on cybersecurity, data, and AI. The company actively hires international professionals, offering roles in English and fostering a diverse, innovative culture. Its Spanish operations are central to its global strategy, making it a relevant option for internationals seeking to work in a large, established tech and telecom player in Spain.
- Industry
- Telecom
- Founded
- 1924
- Employees
- 100,000+
- Headquarters
- Madrid, Spain
- In Spain
- Madrid, Barcelona
Good to know if you are moving
- Telefónica's Spanish offices are largely based in Madrid and Barcelona, with a significant tech hub in the Distrito Telefónica complex in Madrid.
- The company frequently hires international tech talent and many roles are offered in English, making it accessible for non-Spanish speakers.
- Telefónica has a strong commitment to innovation, with dedicated units like gAIt and Wayra focusing on AI and startups.
- The company offers a comprehensive relocation package and support for international hires, including visa assistance.
- With a global presence and a large Spanish operation, Telefónica provides opportunities for internal mobility across countries and roles.
In their own words
Additional information
Remember to attach your updated CV in PDF format.
En Telefónica creemos firmemente que promover la diversidad y la inclusión es una gran oportunidad para conectar talento, crecer como compañía y como sociedad. Hay un lugar en Telefónica para todos los tipos de talento, por encima de todo buscamos diversidad de talentos ¿Cuál es el tuyo?
Es necesario que conozcas los Principios de Negocio Responsable de nuestra compañía. Buscamos profesionales confiables, con integridad, que se comprometan con una gestión ética y transparente, promoviendo un desarrollo social y ambiental más justo y sostenible.
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