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92,000+ live jobsTechnical Channel Transformation Project Manager
Hybrid in Spain·Added today (last checked 27 Oct)
Telefónica
216 open roles
Our summary
- Work mode
- Hybrid, Spain
- Contract
- Permanent
- Experience
- 5+ years
- Education
- University degree
- Benefits
- Private health insurance, life insurance
Visa options
The ad doesn’t mention sponsorship
Not a refusal, but not a yes. Worth asking in your first message.
Skills
Nice to have
This job advert was originally written in Spanish.
Requirements
What we're looking for
Comprehensive management of projects and multidisciplinary teams.
Advanced Excel and macro and VBA programming.
Power BI for modeling, analysis, and dashboard creation.
Power Apps for application development.
Power Automate for process and flow automation.
Microsoft 365 environment.
Database management and information integration.
Practical application of generative AI and image analysis to extract, classify, and summarize data.
Management of requirements, changes, and version control.
Definition and monitoring of KPIs.
Leadership, negotiation, conflict resolution, and provider management.
DESIRED EXPERIENCE
More than 5 years of experience in the management and leadership of technological, operational, or transformation projects.
A consolidated career managing internal teams, indirect teams, and providers, including groups of between 10 and 15 people, will be valued.
Experience developing solutions with Excel VBA, Power BI, Power Apps, or Power Automate.
Experience coordinating technical and business areas, managing requirements, deliverables, risks, clients, contractors, and progress reports.
Nice to have
Additional training or certification in project management, Microsoft Power Platform, Power BI, automation, databases, artificial intelligence, or data analytics is valued.
Education & certifications
Technical Engineering, Degree in Engineering, or equivalent qualification.
The role
What you'll do
Identify business and operational needs, analyze them with the involved areas, and convert them into clear technical and functional requirements. Define the scope, priorities, deliverables, acceptance criteria, and the roadmap.
Plan and lead cross-functional projects, coordinating Technology, Assisted Channels, Marketing, Customer Experience, and other areas. Manage milestones, risks, dependencies, resources, and decisions until implementation and stabilization.
Design and develop productivity, automation, and analysis solutions within the Microsoft 365 ecosystem. Use advanced Excel and VBA, Power Apps, Power Automate, Power BI, and databases to create applications, flows, controls, and dashboards.
Maintain the governance and traceability of requirements, deliverables, and decisions. Control versions, changes, and approvals. Prepare the weekly report, facilitate follow-up forums, and resolve doubts or blockers with autonomy.
Identify and develop artificial intelligence use cases applied to processes and technical documentation. Employ AI to analyze reports, extract and structure data from images, classify elements, and generate summaries that facilitate operation and decision-making.
Define and maintain KPIs for projects, processes, and implemented solutions. Build dashboards, analyze deviations, and propose improvements. Coordinate internal teams, collaborators, and providers, verifying quality, deadlines, and commitments.
WORK LOCATION:
WORK LOCATION: NATIONAL
WHAT ARE WE LOOKING FOR?
Personas con muchas ganas de darlo todo y marcar la diferencia. Apasionadas de la innovación y las tecnologías punteras.
Con esta oportunidad podrás adentrarte en el apasionante universo tecnológico y ser parte del cambio: un mundo más conectado, más humano, y lleno de historias que transforman vidas.
Remember to attach your updated CV in PDF format.
WE WANT PEOPLE LIKE YOU... Who are attracted to challenges to lead cross-functional transformation projects for assisted channels, combining management, coordination, and technical capacity to convert operational needs into implementable solutions. You will coordinate Technology, Assisted Channels, Marketing, Customer Experience, and providers; you will design automations, applications, dashboards, and artificial intelligence use cases; and you will guarantee the control of requirements and versions, KPI measurement, progress reporting, and the autonomous resolution of dependencies and blockers, all within the framework of the Genesys Cloud implementation.
DO YOU IDENTIFY WITH THIS? IT'S TIME TO TAKE THE LEAP!
DO YOU IDENTIFY WITH THIS? IT IS TIME TO TAKE THE LEAP!VALUED TRAINING:
About Telefónica
Telefónica is one of the world's largest telecommunications companies, providing fixed and mobile connectivity, digital services, and technology solutions to consumers and businesses across Europe and Latin America. With over 100,000 employees and a strong presence in Spain, the UK, Germany, and Brazil, the company operates through brands such as Movistar, O2, and Vivo, and has expanded into areas like cybersecurity, cloud, IoT, and AI through its innovation units.
In Spain, Telefónica is headquartered in Madrid and is a major employer of tech talent, with a strong focus on cybersecurity, data, and AI. The company actively hires international professionals, offering roles in English and fostering a diverse, innovative culture. Its Spanish operations are central to its global strategy, making it a relevant option for internationals seeking to work in a large, established tech and telecom player in Spain.
- Industry
- Telecom
- Founded
- 1924
- Employees
- 100,000+
- Headquarters
- Madrid, Spain
- In Spain
- Madrid, Barcelona
Good to know if you are moving
- Telefónica's Spanish offices are largely based in Madrid and Barcelona, with a significant tech hub in the Distrito Telefónica complex in Madrid.
- The company frequently hires international tech talent and many roles are offered in English, making it accessible for non-Spanish speakers.
- Telefónica has a strong commitment to innovation, with dedicated units like gAIt and Wayra focusing on AI and startups.
- The company offers a comprehensive relocation package and support for international hires, including visa assistance.
- With a global presence and a large Spanish operation, Telefónica provides opportunities for internal mobility across countries and roles.
In their own words
About the company & team
Telefónica España
Telefónica defines a high-impact culture and a common leadership model that allows us to turn strategy into action, based on three key attitudes:
Dar lo mejor de nosotros
Cuestionar nuestros límites
Grow together
And in six capabilities that make a difference in day-to-day life:
Foco en el cliente
Excelencia en la ejecución
Innovación digital
Claridad y valentía
Impulso de la responsabilidad
Desarrollo de las personas
If you join Telefónica, you join one of the TOP TEN technology companies to work for in Spain and a team that keeps reinventing itself every day to be a leader in its sector.
Y es que, en Telefónica España, creemos firmemente que son las personas como tú las que dan sentido a la tecnología y no al revés. Queremos hacer nuestro mundo más humano, conectando la vida de las personas. Y por ello, aspiramos a digitalizar a toda la sociedad, sin dejar a nadie atrás.
Además, somos uno de los mejores empleadores:
Immersing yourself in innovative and challenging projects.
Boosting your professional development through continuous training tailored to your needs and motivations.
We are committed to the balance between professional and personal life. At Telefónica Spain, we promote flexibility, positioning ourselves as a benchmark in new ways of working, schedules, working hours, and work-life balance measures: you will be able to enjoy a hybrid work model.
Te ofrecemos un contrato Indefinido y una retribución muy atractiva.
Life insurance, pension plan, and private medical insurance.
Inviting you to participate in our volunteering program.
You must be familiar with our company's Responsible Business Principles. We seek trustworthy professionals with integrity who are committed to ethical and transparent management, promoting fairer and more sustainable social and environmental development.
Additional information
Do you want to join a leading technology company? We know you are looking for a change... And that is why, at Telefónica Spain, we offer you the opportunity to join our team.
At Telefónica, we firmly believe that promoting diversity and inclusion is a great opportunity to connect talent and grow as a company and as a society. There is a place at Telefónica for all types of talent; above all, we seek diversity of talent. What is yours?
¿POR QUÉ TELEFÓNICA?
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