EDR Incident Management and Administration Technician (CrowdStrike)

• Work-life balance measures and flexible hours.• Ongoing training and certifications.• Hybrid remote work model.• Attractive social benefits package.• Excellent dynamic and multidisciplinary work environment.• Volunteering programs.

WHAT IS TELEFÓNICA TECH?

Telefónica Tech is the leading digital transformation company of the Telefónica Group. We offer a wide range of integrated technological services and solutions in Cybersecurity, Cloud, IoT, Big Data, Artificial Intelligence, and Blockchain, with which we support our clients in their digital transformation.

We are a group of over 6,200 brave people who work every day from different points around the world to achieve excellence, through leadership based on transparency and team spirit. If you identify with our pillars, we can't wait to meet you!

www.telefonicatech.com

WHAT DO WE DO IN THE TEAM?

In the Telefónica Tech EDR unit, we work on the administration and monitoring of events from EDR platforms. The department operates in constant improvement of detection and mitigation capabilities for client environments.

WHAT WILL YOUR DAY-TO-DAY BE LIKE?

Your mission will be to manage the EDR platform, as well as the threats generated within it.

Your day-to-day

EDR Administration

Alert investigation

Execution of pilots and laboratory tests.

Implementation of the solution following market best practices regarding the technological framework in question.

Adjustment and optimization of the solution's performance.

Coordination and execution of integration tests and performance tests of the solution.

Preparation of change requests with the technical details for each service involved.

Execution of the technical implementation tasks for all components of the solution.

Cross-functional coordination of activities between Specialized Technical Services.

AND FOR THIS, WE BELIEVE IT WOULD BE IDEAL IF YOU HAD...

Knowledge of the EDR platform (Crowdstrike, Trellix, Symantec, and TrendMicro)

Capacity for administration, support, and deployment.

Knowledge in incident management

Knowledge of cybersecurity.

To perform the role, the skills that would best fit the team and the project would be:

Passionate about security and technology.

Willingness to always do your best, grow, and take on new responsibilities.

Ability to learn and grow in an evolving environment.

Excellent oral and written communication skills.

Ability to work in an environment that requires a high level of detail and confidentiality.

Proactive, self-motivated with the ability to work independently and as a member of a team in a challenging environment.

Able to work both autonomously and collaboratively with colleagues in the same area or others, carrying out teamwork.

Strong focus toward the internal client and results orientation.