IT Support Technician

💼 Experience: Between 2 and 3 years

• 2-3 years of experience in onsite technical support and Workplace environments.
• Experience in direct user service in corporate offices.
• Experience in the coordination of activities and technical interventions.
• Knowledge of hardware, workstations, peripherals, and local networks.
• Knowledge of management, configuration, and software deployment tools: SCCM, ManageEngine, Intune, and Software Center.
• Experience in proactive and preventive maintenance of computer equipment.
• Knowledge of security procedures and IT asset management.
• Ability to manage incidents and offer personalized attention to users.
• B1 English and proficiency in Spanish.
• Availability to work 100% onsite in Barcelona.

🌍 Languages: Spanish and B1 English

💰 Salary: Between €16,000 and €20,000 gross per year

• Joining a technological project in a corporate environment.
• Salary from €16,000 to €20,000 gross per year, depending on experience and knowledge.
• Opportunity to work with IT administration and support tools such as SCCM, Intune, ManageEngine, and Microsoft Teams Rooms.

📍 Location: Barcelona – C/ Tarragona, 161

🏢 Modality: 100% on-site

At Krell Consulting, we are looking to hire an Onsite IT Support Technician (Onsite Support) to participate in a technological project located in Barcelona.

We are looking for a profile with experience in technical user support, workplace management (Workplace), incident resolution, and computer equipment maintenance, accustomed to working onsite and offering personalized attention to users.

The selected person will be responsible for ensuring the operational continuity of workstations, providing technical support, managing incidents, and collaborating in the maintenance of the technological infrastructure of the office environment.

• Attention and resolution of hardware, software, and workstation incidents.
• Onsite technical support to users, including critical groups.
• Installation, configuration, maintenance, and replacement of computer equipment and peripherals.
• Management, monitoring, and resolution of tickets and technical interventions.
• Execution of preventive maintenance tasks, patching, and configuration deployments.
• Management of inventory, stock, and logistics of computer equipment.
• Use of support and administration tools such as ManageEngine, SCCM, Microsoft Intune, and Software Center.
• Support and maintenance of meeting rooms, videoconferencing systems, and Microsoft Teams Rooms.
• Coordination of activities, technical visits, and planned interventions in offices.
• Application of security procedures, asset management, and documentation of actions.
• Accompanying users in the adoption of corporate tools and services.

🕘 Schedule: From 09:00 to 18:00, with the possibility of working from 08:00 to 17:00 during periods of higher activity.

• Working day mainly from 09:00 to 18:00.
• Onsite working environment in Barcelona, C/ Tarragona, 161.