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Front Office Host

On-site in Barcelona·Added 1 month ago

The Social Hub

18 open roles

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Overview

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work in English
English is required, per the ad.
Work on-site in Barcelona
No relocation package mentioned.

Pay & benefits

What you'll get

The opportunity to work at a dynamic, multi-national company. Not just another hotel - we're a game changing innovator, challenging every convention and defining the future
The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change
The chance to learn and grow in your role with the potential for future growth
Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff

Requirements

What we're looking for

You have 1-3 years of experience in hospitality or a similar guest-facing role
You bring an energetic, welcoming vibe that makes people feel at home
You're great at switching between tasks without losing your smile
You have a proactive mindset and love turning small moments into memorable ones
You're comfortable with digital tools like PMS, kiosks or guest messaging apps
You communicate clearly in English and preferably Spanish
You're a team player who stays cool and confident during busy peaks

The role

What you'll do

As a Front Office Host, you're the first smile guests see and the person they remember long after they leave. You set the vibe the moment they walk in, turning arrivals into warm welcomes and check-ins into real conversations. You move effortlessly between the desk and the lobby, creating a space that feels energetic, friendly and easy to navigate. You share the best local tips, spark connections between guests and add those small touches that make a stay feel special.

Your presence shapes the heartbeat of the hotel, and your energy lifts the whole team.

Welcome guests with genuine warmth and set a great atmosphere from the start
Assist with check-ins, payments and kiosk navigation
Keep the lobby tidy, inviting and buzzing with the right energy
Offer local recommendations and connect guests to events, restaurants and experiences
Jump in with bookings for activities, restaurants and everything in between
Share guest insights and feedback with the team to improve every stay
Work closely with Housekeeping, F&B and Maintenance to keep things running smoothly
Represent The Social Hub by promoting our outlets and spotting upsell opportunities

About The Social Hub

The Social Hub is a hybrid hospitality brand that blends hotel stays, student accommodation, and co-working spaces under one roof. Founded in Amsterdam in 2006 (originally as The Student Hotel), the company operates over 20 properties across Europe, with a strong focus on community-driven experiences, events, and flexible living. Its properties typically feature restaurants, bars, gyms, and meeting spaces, making it a dynamic environment for both guests and long-term residents.

In Spain, The Social Hub has a significant presence with properties in Madrid and Barcelona, offering a range of roles from front office and F&B to maintenance and management traineeships. The company is known for its vibrant, international work culture, with teams often reflecting the diverse, global nature of its guests. For international professionals, The Social Hub offers opportunities to work in a fast-paced hospitality environment, with structured internship and management trainee programs that can serve as a gateway to a career in European hospitality.

Founded: 2006
Employees: 1,000–5,000
Headquarters: Amsterdam, Netherlands
In Spain: Madrid, Barcelona
Website: thesocialhub.co

Good to know if you are moving

The Social Hub operates properties in Madrid and Barcelona, offering roles in hospitality, F&B, and operations.
The company runs structured management trainee programs (8–12 months) that are open to international candidates.
Work language is typically English, making it accessible for non-Spanish speakers.
The brand rebranded from The Student Hotel to The Social Hub in 2022, reflecting its expanded focus on community and co-living.
With properties across Europe, there may be opportunities for internal mobility between countries.

In their own words

About the company & team

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly - be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.

Additional information

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

All open roles at The Social Hub