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This job advert was originally written in Spanish.
Experience with BMC Remedy / BMC Helix ITSM.
Advanced experience in developing Forms, Active Links, Filters, and Escalations.
Experience in designing applications on AR System.
Knowledge of Remedy object administration.
Experience with REST and SOAP APIs.
Experience in integrations with LDAP and Azure AD.
Experience with monitoring and ticketing tools.
Experience with connectors and data exchange with external systems.
Experience in developing reports using Helix Dashboard.
• Our collective agreement is that of Consulting Firms and Market Studies
• We have 23 days of vacation per year
• We have 14 paychecks, 12 monthly and two extras (June and December)
• As flexible compensation, we can request nursery vouchers and also medical + dental insurance.
Location: Spain.
Work mode: 100% remote.
Number of positions: 2.
Schedule: Monday to Friday, from 8:00 AM to 5:00 PM.
Freelance collaboration: €27/hour.
Start date: As soon as possible.
At The Whiteam Consulting we are looking for 2 Senior BMC Helix Developers with extensive experience in development, configuration, and integration of BMC Helix ITSM, to join a long-term technology project.
We are looking for profiles with solid experience in BMC Helix ITSM, especially in SaaS environments, with functional knowledge of ITIL processes and experience in development and configuration on AR System (ARS), as well as integrations with third-party systems via APIs.
If you have experience working with BMC Helix, you are passionate about ITSM solution development, and you are looking for a 100% remote project from Spain, we want to meet you!
Develop and implement integrations on BMC Helix ITSM in SaaS environments.
Design and configure workflows on the AR System (ARS) engine.
Develop and configure forms, workflows, and applications on AR System.
Work with BMC Helix Smart IT, including experience with progressive views.
Build and configure services using BMC Helix Digital Workplace Catalog.
Design and implement bidirectional integrations between BMC Helix ITSM and third-party systems using REST APIs.
Configure and administer Remedy / AR System objects.
Participate in integration with directories and external systems, including LDAP and Azure AD.
Work with monitoring, ticketing, and other corporate system tools.
Perform queries and developments using SQL.
Develop reports and dashboards in Helix Dashboard.
Collaborate with technical and functional teams on the evolution and improvement of the platform.
More than 5 years of experience working in development and integration with BMC Helix ITSM.
At least 3 years of experience working with BMC Helix ITSM in SaaS mode.
Functional knowledge of ITIL processes applied to BMC Helix ITSM.
Demonstrable experience with the AR System (ARS) engine and workflow configuration.
Experience with BMC Helix Smart IT, specifically with progressive views.
Experience in building services with BMC Helix Digital Workplace Catalog.
Experience in configuring bidirectional integrations via REST APIs.
Knowledge and practical experience with SQL.
ITIL certification.
University degree in Engineering, Computer Science, Science, or related fields.
Diploma or Technical Engineering qualifications will also be valued when accompanied by 24 additional months of experience.
Exceptionally, profiles with CFGS (Higher Degree in Vocational Training) related to the technology field may be considered.
Being part of THEWHITEAM is collaborating with a company made up of professionals with extensive experience in technological consulting.
We firmly believe that companies and clients set the path to follow in the sector, but it is built by people. We consider it vital that our organization is based on our best asset and added value, which is our human team.
TheWhiteam is an IT services and consulting company headquartered in Madrid, Spain, specializing in enterprise technology solutions, particularly around SAP, cloud infrastructure, data analytics, and custom software development. The company serves clients across sectors such as banking, energy, retail, and automotive, offering both project-based consulting and managed services. With a strong focus on SAP implementations and migrations, TheWhiteam has built a reputation as a reliable partner for complex enterprise transformations.
TheWhiteam has a significant presence in Spain, with offices in Madrid and Barcelona, and offers a mix of hybrid and fully remote roles across the country. The company is known for its flexible work arrangements, including 100% remote positions for many roles, which is attractive to international professionals. TheWhiteam actively hires consultants and developers with expertise in SAP, Java, Oracle, and cloud technologies, and provides opportunities for career growth in a dynamic, project-driven environment. For international candidates, the company offers a pathway to work in Spain's thriving tech sector, with many roles requiring Spanish language skills, though some technical positions may be accessible to English speakers.
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