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Danish-speaking Customer Service Representative

On-site in Spain·Added over 2 years ago (last checked 8 Oct)

Transcom

23 open roles

Overview

Job details

  • Permanent contract

    Per the ad.

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

Find jobs with visa support

Requirements

  • Work in English

    English is required, per the ad.

  • Danish

    The ad asks for Danish, or counts it in your favour.

  • Work on-site in Spain

    No relocation package mentioned.

Skills

This job advert was originally written in DA.

Requirements

What we're looking for

  • Fluent in both Danish and English, both written and spoken
  • Ability to manage time and meet goals
  • Solution-oriented and flexible; we want all our customers to feel well taken care of, and we are always able to provide them with the best solution

Pay & benefits

What you'll get

What's in it for you!

  • Paid training
  • Our schedules vary by project, so whether you prefer a fixed schedule or a flexible one - we have the answer
  • An ambitious and secure employer with long-term goals
  • Company benefits
  • Growth opportunities: More than 60% of our senior roles are filled by former agents. When a new opportunity arises, we share it with our employees first

The role

Customer Service Representative (CSR)

We are looking for a Danish-speaking customer service representative with a problem-solving mindset who can become part of a team of experts in customer experience. Apply now and start something great at Transcom!

Do you enjoy building relationships and solving problems? As a Danish-speaking customer service representative, you will have the opportunity to help customers, resolve issues, and provide exceptional service. Sound interesting? Join our team and make a lasting impact.

Join our Transcom family as a customer service representative!

You will be working on behalf of our clients to deliver first-class service. To succeed in this role, we are looking for someone who is solution-oriented, empathetic, and humble. At Transcom, we strive to deliver excellent customer service every day and always go the extra mile for our customers.

How you'll work

  • Working hours: Full-time (39 hours per week)
  • Employment type: Permanent contract with a 2-month probation period

Description

Important: This is not an open position; we are always accepting unsolicited applications from motivated candidates.

By submitting your application, you agree that we may store your profile and CV in our database. Should a suitable position arise in the future that matches your skills and experience, we will contact you directly.

What are we looking for?

  • Position: CSR (Customer Service Representative)

This is life at Transcom!

At Transcom, we are committed to our customers and to each other. Every day, new people start their journey with Transcom, bringing the potential they have today and developing their skills for the future. This is who we are at Transcom: recognized for hard work, being a team player, and supporting others. We advocate for positive changes in teams and communities. Here, we care for and support each other. You are included just as you are, from day one. With the right mindset, there are no limits to how far we can reach together.

Transcom is a global specialist in customer service and customer satisfaction, with a vast network of 90+ contact centers in 30 countries across 33 languages. We are driven by innovation and have a passion for helping people.

For more information about the position, please contact us at hello.spain@transcom.com.

About Transcom

Transcom is a global leader in customer experience (CX) services, providing outsourced customer care, sales, and technical support solutions to a wide range of industries, including telecommunications, e-commerce, and technology. With operations across multiple countries and a workforce of tens of thousands, Transcom helps brands deliver consistent, high-quality customer interactions through omnichannel support, including voice, chat, and social media. The company focuses on combining people, process, and technology to drive customer satisfaction and operational efficiency for its clients.

In Spain, Transcom operates several contact centers, primarily in Madrid and Barcelona, serving both local and international clients. The company is known for its multilingual workforce, making it an attractive employer for international professionals who speak multiple languages, as many roles require fluency in English, German, French, or other European languages. Transcom offers structured training, clear career progression paths, and a dynamic, fast-paced work environment, making it a solid entry point for those looking to build a career in customer experience and BPO services in Spain.

Industry
Customer Experience Services
Founded
1995
Employees
10,000–50,000
Headquarters
Stockholm, Sweden
In Spain
Madrid, Barcelona

Good to know if you are moving

  • Transcom frequently hires multilingual customer service agents in Spain, with roles requiring languages like English, German, French, and Dutch, making it accessible for international candidates.
  • The company provides paid training and onboarding programs to help new hires adapt to client-specific processes and tools.
  • Work schedules often include shifts, including evenings and weekends, which may be a consideration for work-life balance.
  • Transcom offers opportunities for internal career growth, such as team leader or quality analyst positions, for high performers.
  • Spain offices are located in major cities like Madrid and Barcelona, offering good public transport connectivity and a vibrant urban lifestyle.
All open roles at Transcom
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