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Hotel Receptionist

On-site in València·Added 2 days ago (last checked 16 Oct)

Vincci Hotels

25 open roles

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Overview

Work mode: On-site, València
Contract: Permanent contract
Hours: Rotating shifts · Includes weekends
Experience: 2+ years

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The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Minimum experience of 2 years as a hotel receptionist or in a similar position.
Training related to tourism, hospitality, or customer service is valued.
Proficiency in computer tools and hotel management software.
Availability to work rotating shifts, including weekends and holidays.
High level of customer orientation, communication, and incident resolution.
Knowledge of languages, especially English, will be valued.

Nice to have

Proactive, organized, and decisive attitude.
Ability to work as part of a team in a dynamic environment.
Excellence in treatment, discretion, and attention to detail.
Flexibility and adaptation to service needs.

Pay & benefits

What you'll get

Join a consolidated and growing hotel chain.
A professional, dynamic, and quality-oriented work environment.
Development and learning opportunities within Vincci Hoteles.
Be part of a team committed to excellence, sustainability, and the customer experience.

The role

We are looking for a receptionist to join the Vincci Lys 4 Hotel in Valencia*, with previous experience in customer service within a hotel environment. You will be part of a team oriented towards offering an excellent experience to our guests, taking care of every detail from arrival to departure.

What you'll do

Handle guest arrivals and departures, managing check-in and check-out with agility and kindness.
Respond to inquiries, incidents, and requests from guests during their stay.
Perform reservations, modifications, and administrative tasks specific to reception.
Coordinate with the various hotel departments to guarantee a smooth and high-quality service.
Manage payments, invoicing, and cash closing following established procedures.
Provide information about hotel services and the city of Valencia, providing close and professional attention.
Ensure customer satisfaction and compliance with Vincci Hoteles quality standards.

Hiring process

If you identify with this opportunity and want to develop your career in the hotel sector, we will be delighted to meet you. Send your application and join a project where every stay counts.

About Vincci Hotels

Vincci Hotels is a Spanish hotel chain headquartered in Madrid, operating a portfolio of over 40 four- and five-star hotels across Spain, Portugal, and Morocco. The company focuses on urban and resort hospitality, offering a mix of business and leisure properties in major cities and coastal destinations. With a strong emphasis on service quality and local character, Vincci has grown steadily since its founding in 2005 and is a recognized player in the Iberian hospitality market.

In Spain, Vincci Hotels has a significant presence with properties in Madrid, Barcelona, Seville, Málaga, Valencia, Bilbao, and other key tourist and business hubs. The company's work culture emphasizes guest satisfaction, teamwork, and professional development, making it an attractive option for international hospitality professionals seeking roles in Spain. Vincci actively recruits for positions such as receptionists, F&B staff, and management trainees, and its careers portal is managed through an external platform, indicating a structured hiring process.

Industry: Hospitality
Founded: 2005
Employees: 1,000–5,000
Headquarters: Madrid, Spain
In Spain: Madrid, Barcelona, Seville and 3 more
Website: vinccihoteles.com

Good to know if you are moving

Vincci Hotels is a Spanish company, so international hires will be part of a locally rooted brand with a strong Iberian identity.
The company operates hotels in major Spanish cities like Madrid, Barcelona, and Seville, offering diverse work environments from urban to coastal.
Vincci's careers portal is hosted on an external platform (orbio.work), suggesting a centralized and possibly English-friendly application process.
Hospitality roles at Vincci often require Spanish language skills, but international experience is valued, especially in front-of-house and management positions.
Spain's hospitality sector is a major employer, and Vincci provides opportunities for career growth in a growing chain.

In their own words

About the company & team

At Vincci Hoteles, we believe in continuous improvement, care for detail, and the value of a great team of professionals. We bet on a differentiating, responsible, and sustainable service, where every person contributes to creating unique experiences for our guests.

All open roles at Vincci Hotels