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VP, Software Engineering (NwPS)

Remote, Work from Home - Spain·Added yesterday (last checked 4 Nov)

Vonage

5 open roles

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Our summary

Work mode: Remote (Work from Home -)
English: Required
Experience: Senior level
Benefits: Private health insurance, life insurance

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Skills

Nice to have

Requirements

What we're looking for

Required:

Proven experience leading engineering organisations in SaaS, data platform, or AI/ML product businesses at scale - VP or Senior Director level
Hands-on experience with cloud-native engineering and AWS in a product environment
Track record building or leading agentic AI or AI-based analytics platforms, with a strong understanding of data-driven product architecture
Demonstrated ability to scale and lead distributed, multi-squad engineering teams - experience growing teams significantly and managing through structural change
Ability to operate as both a strategic thought leader and a credible technical authority - someone who sets vision and can engage meaningfully with architects and engineers
Startup or scale-up experience: comfortable with ambiguity, willing to take calculated risks, and able to move fast with a can-do mindset
Strong collaborative instincts - able to partner effectively with Product, Commercial, and executive stakeholders across EMEA and APAC time zones

Nice to have

Familiarity with telco/network API standards (CAMARA, GSMA) or CSP integration patterns
Experience with developer-facing API products or platforms
Background in identity, authentication, or network-based security products
Exposure to FinTech, Healthcare, or Transportation verticals as end-customer segments

Pay & benefits

What you'll get

Private Medical Insurance
Group Pension Plan
Life Insurance and Group Personal Accident
Ericsson Care Line (EAP)
Discretionary Time Off (DTO)
Volunteer Time (VTO)

There's no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

The role

Join Vonage and help us innovate cloud communications for businesses worldwide!

This is the engineering leadership role that shapes what Network Powered Solutions becomes - not just what it delivers. As the engineering function grows the person in this seat will define the architecture, build the platform, and drive the innovation strategy that turns network data into intelligent, production-ready capabilities.

Working closely with Product, Commercial, and the GM, this leader will translate thought leadership into real engineering outcomes - including how NwPS solutions for agentic AI, digital identity, and emerging network API categories become a reality. This is not a delivery management role. It is a strategic engineering leadership position with full accountability for engineering vision, execution, and growth.

What you'll do

Engineering vision & strategic leadership

Define the engineering vision and long-term technical roadmap for NwPS, aligning investment and priorities with product strategy and commercial OKRs - shaping direction, not just delivering against it
Represent engineering on the SA NwPS leadership team alongside Product, Solution Sales, and Strategic BD - bringing a technical perspective to portfolio priorities and growth decisions
Partner with the CTO, Architecture, and SA CPaaS Engineering to shape shared platform standards and practices

Architecture & technical strategy

Define the architectural direction for NwPS engineering, with end-to-end accountability and direct leadership of the Architecture function
Establish architectural standards, technical design governance, and domain architecture that support the evolution and scale of all NwPS products
Lead technical decision-making on platform design, CSP integration patterns, and engineering standards - balancing long-term platform needs with product delivery priorities

Data, AI & platform innovation

Shape and execute the agentic AI and data platform engineering strategy - turning the NwPS data estate into intelligent, context-aware product capabilities
Set the technical direction for AI-based analytic and insight platforms, guiding the evolution from raw network data to production-ready intelligent services
Partner with Product to identify and validate new product opportunities - using proof-of-concepts to test ideas and guide investment, then progressing promising capabilities to full production readiness

Platform delivery & operational excellence

Translate engineering strategy into end-to-end delivery across all NwPS products - aligning execution with strategic priorities and setting the bar for quality, cycle time, and operational excellence
Own QA/SDET capability and SRE practices to ensure platform reliability at scale
Support DevRel engineering in service of the NwPS developer ecosystem

About Vonage

Vonage is a global cloud communications company that provides APIs, programmable SMS, voice, video, and unified communications solutions to businesses. Originally founded in 2001 as a consumer VoIP provider, Vonage has evolved into a leading CPaaS (Communications Platform as a Service) provider, serving over 120,000 businesses worldwide. The company is a subsidiary of Ericsson, having been acquired in 2022, and operates with a global workforce of over 2,000 employees.

In Spain, Vonage has a significant presence with offices in Madrid and Barcelona, focusing on engineering, product management, and sales roles. The company's Spanish operations are part of its global network, contributing to its CPaaS and network-powered solutions. Vonage offers a dynamic, international work environment with opportunities for career growth, and its acquisition by Ericsson has expanded its reach and resources, making it an attractive employer for tech professionals looking to work in Spain.

Industry: Communications
Founded: 2001
Employees: 1,000–5,000
Headquarters: Holmdel, USA
In Spain: Madrid, Barcelona

Good to know if you are moving

Vonage has offices in Madrid and Barcelona, offering opportunities in engineering, product, and sales.
As a subsidiary of Ericsson, Vonage provides access to a large global network and resources.
The company supports remote and hybrid work models, which can facilitate relocation.
International hires may find a multicultural environment with English as a common working language.
Vonage's CPaaS industry is growing, offering career stability and development opportunities.

In their own words

About the company & team

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.