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On-site in Barcelona·Full-time·Added today (last checked 4 Nov)
Our summary
- Contract
- Full-time
- English
- Required
Visa options
The ad doesn’t mention sponsorship
Not a refusal, but not a yes. Worth asking in your first message.
Skills
Requirements
What we're looking for
- High school degree
- User level computer skills (Office, SAP)
- Quality system
- Knowledge of basic administration
- Experience in costumer service and/or as sales assistant
- Language fluency: Spanish, English.
Nice to have
- Minimum of 3-5 years of work experience in a customer service department or division within the Healthcare sector is a plus.
The role
Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.
What you'll do
The holder of the position (m/f) will be part of the dynamic tenders department for Werfen in Iberia and responsible for price applications (telf/fax/mail/ platforms), management, receptions and replies contact internal and external costumers. In addition to operational responsibilities, the role coordinates the day-to-day activities of the Offers & Prices team, ensuring workload prioritization, process consistency, quality and timely execution.
- Coordinate and prioritize the team's daily workload and activities.
- Act as the first point of escalation for operational issues and complex cases.
- Ensure consistency, quality and compliance across Offers & Prices processes.
- Support, guide and onboard team members, promoting knowledge sharing and continuous improvement.
- Price applications (telf/fax/mail/ platforms)...
- Management, receptions and replies contact internal and external costumers
- Price updates, and price discrepancies
- Prices and orders of services products.
- Management of all offers and prices and related tasks.
How you'll work
- Less 5% of time
If you are interested in constantly learning and being challenged on a daily basis, we encourage you to submit your resume or CV.
Werfen appreciates and values diversity. We are an Equal Opportunity/Affirmative Action Employer M/F/D/V.
Job Information
Number
WEBWW-2026-000106
Job function
Admin/Office Support
Job type
Full-time
Location
Barcelona
Country
Spain
Skills & Capabilities
- Team coordination and leadership skills
- Client focused (internal & external)
- High communication level
- Flexibility and adaptability
- Ability to work under stress
- Competent and able to pay attention to detail
- Fast worker
- Ability to work as part of a team
- Good self organization skills
Travel requirements
www.werfen.com
About Werfen
Werfen is a global medical diagnostics company headquartered in Barcelona, Spain, specializing in in vitro diagnostic systems and reagents for hemostasis, acute care, transfusion, autoimmunity, and transplant. With direct operations in 30 countries and distribution in over 100 territories, the company generated nearly €2.2 billion in sales in 2024 and employs 7,000 people worldwide. Its technology centers are located in the United States and Europe, and it recently acquired Omixon, a Budapest-based NGS company, to expand its transplant diagnostics portfolio.
- Industry
- Medical Diagnostics
- Founded
- 1966
- Employees
- 5,000–10,000
- Headquarters
- Barcelona, Spain
- In Spain
- Barcelona
Good to know if you are moving
- Headquartered in Barcelona, Spain, offering a Mediterranean lifestyle and a major European tech and business hub.
- Operates in 30 countries directly, providing potential international mobility opportunities within the company.
- Family-owned and innovative, with a strong focus on R&D and technology centers in the US and Europe.
- Workforce of 7,000 employees, indicating a large, established organization with diverse roles.
- Recent acquisition of Omixon (Budapest) may create new opportunities in NGS and transplant diagnostics.
In their own words
About the company & team
With other internal departments such as Finance, Logistics, Customer Service, etc.
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