Service & Sales Assistant

• Demonstrable experience as a reception representative or in a relevant position
• Knowledge of office management procedures and basic accounting
• Proficiency in English (oral and written)
• Excellent knowledge of MS Office (especially Word and Excel)
• Great social and communication skills
• Notable organizational and multitasking skills
• Problem-solving abilities
• Customer service orientation

• 5 weeks of annual leave (25 days), plus 6 additional days for Easter and 8 days for Christmas.
• An additional "YuDay," one paid day off each year for you to enjoy as you wish and support your wellbeing.
• Access to a wide variety of benefits, such as discounts on supermarkets, gyms, travel, and entertainment.
• Social events and much more!

Yugo is synonymous with trust in global student accommodation. We connect young people and students with incredible opportunities and spaces. At Yugo, we like to do things differently. Our Service and Sales Assistants are part of a wonderful global team of Yugoers; they are #Futureshapers who want to positively influence and guide the lives of students and Yugoers.

Our Service and Sales Assistants are key members of the administrative team, ensuring the best possible experience is provided to our students by helping them live their best lives. Focusing on a great commitment to the student and customer service in our spaces.

• Keep the reception area tidy and presentable with all necessary materials (pens, forms, paper, etc.)
• Greet and welcome visitors
• Answer questions and handle complaints
• Answer all incoming calls and direct them or leave messages
• Receive letters, packages, etc. and distribute them
• Prepare outgoing postal mail by drafting correspondence, sealing packages, etc.
• Read, sort, and forward email messages
• Monitor office supplies and place orders when necessary
• Keep records and files up to date
• Monitor office expenses and costs
• Undertake other duties as assigned (travel arrangements, scheduling, etc.)