Business Continuity Manager
This role focuses on defining and improving end-to-end processes to ensure operational resilience and business continuity.
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Live jobs with “Sla” in the title or listed as a skill.
This role focuses on defining and improving end-to-end processes to ensure operational resilience and business continuity.
We are looking for a Level 2 Helpdesk Technician to resolve advanced technical issues. The role offers professional growth, technical training, and official certifications.
Customer Service Representative for a sport clothing brand in Barcelona. Handle customer inquiries via various channels, maintain product knowledge, and ensure service level agreements are met.
This role manages the operational direction of IT services and coordinates support teams. You will handle client communication, SLA/KPI monitoring, and critical incident management.
The Service Delivery Manager will oversee contact center operations and service evolution. The role offers a permanent contract and a benefits portal. Work is based on-site in Torrejón de Ardoz.
The Service Manager acts as the primary link between IT and business stakeholders. You will ensure IT service quality and stability through SLA monitoring and ITIL processes.
This role manages software development projects and coordinates team leaders. It offers flexible hours, a summer schedule, and the possibility of working from any city in Spain.
This role manages end-to-end service delivery and governance for onsite workplace and field service operations.
You will manage maintenance operations for a locker network across Iberia. The role offers a competitive salary, performance bonuses, and flexible working conditions.
As a Fashion Support Consultant, you will handle incoming customer inquiries via phone, email, and chat to resolve demands for boutiques and shops.
This role involves supporting IT service management, SLA governance, IT controls, and risk management within a regulated financial market environment.
The role involves managing a home insurance provider network to ensure service efficiency and client satisfaction. You will monitor KPIs, analyze SLAs, and handle claims and provider training.
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