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Customer Service

On-site in Sant Cugat del Vallès·Part-time·Added today (last checked 2 Nov)

Agency

Adecco España

4157 open roles

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Our summary

Salary: €12,500 - €13,000 a year
Hours: Monday to Friday
Work mode: On-site, Sant Cugat del Vallès
Contract: Fixed-term, part-time hours
Benefits: Meal vouchers

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The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

Customer Service

Nice to have

This job advert was originally written in Spanish.

Requirements

What we're looking for

- Experience in Customer Service or industrial technical support.

- Knowledge of industrial automation, networks, and cybersecurity.

- Experience in technical incident diagnosis and resolution.

- Proficiency in monitoring and incident management tools.

- Proactive profile, customer-oriented, and with the ability to work in a team.

Nice to have

- Knowledge of ITIL, ITSM, and industrial regulations is valued.

Pay & benefits

What you'll get

Temporary contract through Adecco due to medical leave.

Part-time schedule (25h per week) from Monday to Friday, 09:00h to 13:00h.

Salary around €12,000 - €13,000 gross per year + €11 restaurant voucher from Monday to Thursday

Apply now and grow professionally in a leading company! We are waiting for you!

The role

Are you looking for a new challenge in an international environment?

At Adecco, we offer you the opportunity to join a leading company in industrial automation solutions as Customer Service, a key position where you will combine customer service with specialized technical support, collaborating with different departments to offer excellence in service.

What you'll do

Your main challenges:

- Manage customer orders, inquiries, and requests.

- Provide second-level technical support and resolve complex incidents.

- Track deliveries, repairs, and maintenance.

- Coordinate with internal teams to guarantee quality service.

- Analyze incidents, identify root causes, and propose solutions.

- Maintain fluid communication with customers and the sales team.

Hiring process

1 interview

Adecco does NOT charge or pay any fee for registering for or taking part in its recruitment processes.
The published stages only go as far as shortlisting; Adecco does not detail the later interviews or timescales, which depend on the client company.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.