Virtual Operations Trainer

- Temporary contract until December 31, 2026.

- Initial training during the week of November 2.

- Planned start of activity the week of November 9.

- 100% remote modality.

- Full-time position, 40 hours per week, Monday to Friday.

- Schedule: 10:00h to 14:00h and 16:00 to 20:00h (flexible)

- Salary of €1,500 gross/month (12 payments) + variable of up to €3,000 gross annually.

- Computer and mobile phone provided by the company.

- Joining a high-volume national project.

- Initial training and ongoing support.

Location

100% teleworking position.

We are looking for professionals located anywhere in Spain.

Telephone Trainer | 100% Remote Project Would you like to be part of a national project and develop your experience in training, coaching, and telephone support?

At Adecco Outsourcing, we are looking to hire 8 Telephone Trainers for a temporary national project.

Your main responsibility will be to make follow-up, coaching, and support calls to collaborators, helping them resolve specific incidents and ensuring the correct application of established procedures.

This is not about delivering general training, but rather intervening on specific needs detected during daily operations.

- Perform follow-up and coaching calls.

- Identify incidents and specific needs of the collaborators.

- Guide and advise for the correct resolution of specific problems.

- Resolve doubts related to the operations and procedures of the project.

- Register and update information in management tools.

- Perform follow-up on assigned cases.

- Escalate incidents when necessary.

- Keep documentation and reports associated with the activity up to date.

- Availability to start in November.