The English-language job board for Spain

Customer Service Telephone Agent

On-site in Madrid·Full-time·Added 16 days ago

Still open when we checked on 28 Sept

Adecco España

5586 open roles

Overview

Job details

  • €18,000 - €22,000 a year

    Gross, as stated in the ad.

    About €1,370 - €1,500 a month after tax.

  • Permanent contract

    Full-time.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work on-site in Madrid

    No relocation package mentioned.

  • Upper secondary (Bachillerato)

    “Formación: Bachillerato, FP Grado Superior o estudios Universitarios. (imprescindible poder acreditar titulación)” — per the ad.

This job was automatically translated to English.

Requirements

What we're looking for

Education: High School Diploma, Higher Level Training Cycle, or University Studies. (Being able to provide proof of qualifications is essential)

Nice to have

Previous experience in customer service is valued.

Pay & benefits

What you'll get

- PERMANENT contract directly with the company.

- Fixed salary of €18,406.16 + €1,200 variable based on achieving objectives.

The role

Do you have experience in phone customer service? Have you previously worked in the insurance sector? Would you like to join the leading company in the insurance sector?

From Adecco, we are selecting several Phone Customer Service Representatives for the offices that MAPFRE has in Madrid.

What you'll do

Your main duties will be:

Important logistics company located in Noblejas needs to hire a Reach Truck and Pallet Jack Operator. Established company in the logistics sector.

- Checking, verifying, and recording the information provided by customers.

- Carrying out the operational or administrative procedures with internal or external contacts, arising from the nature of the activity, in order to facilitate the resolution of incidents and requests.

- Provide the customer with truthful information regarding the requested services and the follow-up of incidents or requests made.

How you'll work

- The shift is in the afternoon (according to the collective agreement), with start times between 2:00 PM and 4:00 PM, depending on planning needs, completing the full working day of 7.5 hours/day.

- Schedule from Monday to Sunday with 2 days off per week, guaranteeing 2 weekends off per month.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.

Industry
Staffing
Website
adecco.com
All open roles at Adecco España
WhatsApp
Azuqueca de HenaresBasic Spanish

LOG - Logistics Manager

Adecco España6d ago
€38k – €40kMolina de Segura
€20kSantiago de Compostela

Logistics Technician

Adecco EspañaNew3 locations
€30kValladolidNo Spanish needed
€35kPozuelo de AlarcónNo Spanish needed
€33k – €36kSabadellNo Spanish needed

Payroll Technician

Adecco España6d ago3 locations
€25kHybrid in MadridNo Spanish needed

Office Manager

Adecco España6d ago2 locations
€24k – €26kL'Hospitalet de LlobregatNo Spanish needed

Purchasing Technician

Adecco España5d ago6 locations
€26k – €29kHybrid in BarcelonaNo Spanish needed
See all 5,586 jobs