Customer Service Experience Specialist
This role manages customer interactions and order processes to ensure excellent service. It offers a professional environment in a multinational company.
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This job advert was originally written in Spanish.
Higher Level Vocational Training in industrial specialties.
Between 3 and 5 years of experience in industrial or production environments, taking on responsibilities for coordination and management of production teams.
Knowledge of production indicators and industrial management tools.
Availability to work rotating shifts from Monday to Friday (morning, afternoon, and night).
Join a stable project within a consolidated industrial company.
Work rotating shifts from Monday to Friday (morning, afternoon, and night).
A position with autonomy, responsibility, and direct influence on productive activity.
Lead teams and participate actively in process improvement.
We are looking for a proactive person with initiative and decision-making capacity, who enjoys coordinating teams on the ground and providing solutions to day-to-day challenges.
Are you motivated to lead teams in a dynamic industrial environment?
If you enjoy coordinating people, making decisions on the ground, and actively participating in daily operations, we want to meet you.
At Adecco Selección, we are looking to hire a Shift Supervisor for a solid industrial company.
This is a position with a strong operational character, where you will play a key role in team coordination, production monitoring, and resolving day-to-day incidents on the plant floor.
Rather than managing from an office, we are looking for a person with a presence on the plant floor and the ability to anticipate operational needs.
What will your day-to-day look like?
Your main responsibilities will include:
-Coordinate and organize the production team during the shift.
-Supervise compliance with production planning.
-Guarantee compliance with safety, quality, and environmental standards.
-Manage production, maintenance, and personnel organization incidents.
-Monitor operational and production indicators.
-Coordinate with the Production, Maintenance, Quality, and Logistics areas.
-Drive improvement proposals to optimize processes and results.
-Motivate, support, and develop the team to achieve established objectives.
1 interview
Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.
Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.
At Adecco, we believe in equal opportunities and we are committed to Talent Without Labels.
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