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Insurance Mediator (Disability Certificate Required)

Hybrid in Tarragona·Full-time·Added yesterday (last checked 2 Nov)

Agency

Adecco España

4151 open roles

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Our summary

Salary: €25,000 a year
About €1,650 a month after tax.
Work mode: Hybrid, Tarragona
Contract: Permanent, full-time hours
Benefits: Flexible pay plan

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This job advert was originally written in Spanish.

Requirements

What we're looking for

Previous experience of one year in the insurance sector or in a similar position.
Customer orientation and the ability to understand their needs and expectations.
Excellent communication skills, both oral and written.
Ability to organize and manage multiple tasks.
Proactivity and initiative to anticipate possible incidents.
Results orientation and achievement of objectives.
Basic knowledge of technical, administrative, and accounting processes.
Proficiency in IT tools and database management systems.

People with disabilities: It will be necessary to hold an official Disability Certificate of 33% or higher issued by the competent public body.

Pay & benefits

What you'll get

Permanent contract from the first day.
Fixed salary of 25,000 euros per year, plus variable remuneration.
Full-time employment with a flexible schedule, favoring personal and professional work-life balance.
Hybrid work model, with the possibility of performing 50% of the working day remotely.
Opportunities for professional development and growth within the organization.
Continuous training plan to boost your development and specialization.
Attractive package of social benefits that includes a pension plan and financial aid for meals and the possibility of accessing flexible remuneration (daycare, transport, training, and other services).

The role

Are you passionate about the insurance world and would you like to be part of a dynamic and committed team? This is your opportunity!

An important multinational group in the insurance sector, with a solid track record and a firm commitment to excellence and customer orientation, is looking to hire a mediator for its Tarragona office.

What you'll do

Manage cases and incidents efficiently, guaranteeing the satisfaction of clients and mediators.
Attend to inquiries, requests, and petitions, offering a close and professional service.
Advise mediators on technical, administrative, and accounting matters.
Keep the client database up to date, ensuring the quality, accuracy, and confidentiality of the information.
Identify, report, and follow up on incidents.
Propose improvements to optimize internal processes and service quality.
Collaborate with different departments to guarantee fluid communication and comprehensive attention.
Prepare technical and administrative reports that facilitate decision-making.
Report incidents and improvement proposals to the Operations Manager.

Hiring process

1 interview

Adecco does NOT charge or pay any fee for registering for or taking part in its recruitment processes.
The published stages only go as far as shortlisting; Adecco does not detail the later interviews or timescales, which depend on the client company.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.