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Supervisor

On-site in Madrid·Part-time·Added 11 days ago (last checked 4 Oct)

Agency
Adecco España

5489 open roles

Overview

Work mode
On-site, Madrid
Contract
Permanent contract, part-time hours
English
Required
Experience
2+ years

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

2 years of experience in retail and team management; basic computer skills, including Microsoft Office; adequate level of English; ability to work weekends and holidays as necessary.

Pay & benefits

What you'll get

We offer: training, learning, and development; permanent contract; 5 or 6 day weekly work schedules, employee discounts on Percassi group brands; a variable system based on store performance in relation to commercial objectives; possibility of growth in LEGO and in the different Percassi brands.

The role

Percassi is a business group capable of anticipating market trends by looking beyond Italian borders. Its activities are primarily concentrated in three business areas: Retail, Real Estate, and Atalanta Bergamasca Calcio.

The franchise business develops and manages many iconic and prestigious brands, with a diversified offering: Nike, Jordan, Victoria's Secret, Bath & Body Works, LEGO®, Garmin, Oakley, Womo, Bullfrog, Armani Exchange, Saint Laurent, and Starbuck.

What you'll do

As our Supervisor, your mission will consist of being the link between the consumer and the brand, providing the highest level of service and conveying inspiration to the customer by sharing the brand story. Some of the functions are: using exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales; managing more complex transactions or customer service situations; providing expertise in one or more areas or functions (shipping and receiving, cash register tasks and customer service, etc.); seeking continuous training and education to keep developing your expertise; helping managers carry out formal onboarding and training programs for employees; collaborating in loss prevention through proactive customer service; helping to coordinate the work of other team members; store opening and closing responsibilities.

Other

Visit us at: www.percassi.com.

InnominatoWIR?

Hiring process

1 interview

  • Adecco does NOT charge or pay any fee for registering for or taking part in its recruitment processes.
  • The published stages only go as far as shortlisting; Adecco does not detail the later interviews or timescales, which depend on the client company.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.

Industry
Staffing
Website
adecco.com

In their own words

Additional information

PERCASSI is committed to ensuring Equal Opportunity and pays special attention to gender equality and the integration of people with disabilities within the company. All vacancies are also open to applications from members of the Protected Categories L.68/99.

Data will be processed exclusively for the purposes and according to the methods reported in the privacy policy available at the website https://www.percassi.it/privacy-policy-candidati/

At Adecco, we believe in equal opportunities and we are committed to Talent Without Labels.

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