Signavio Application Support & Governance Consultant

• ITSM / ITIL experience
• Azure AD & SAML
• Celonis, ServiceNow, Snowflake, SCOUT task mining
• Basic Python skills

As a Signavio Application Support & Governance Consultant, you will manage the day-to-day operations, governance, and support of the SAP Signavio platform (Process Manager, Governance, Process Insight/Process Intelligence). You will be the main point of contact for access, incidents, and changes, while supporting and mentoring junior team members.

• Administer Signavio users, roles, and permissions
• Handle incidents and service requests related to Signavio
• Maintain documentation, runbooks, and SOPs
• Coordinate changes and improvements on the platform
• Collaborate with SAP (TAM) and internal IT/business stakeholders
• Work within agile, waterfall, or ticket-based delivery models

• 4+ years in IT, including 2+ years in BPM, process mining, or SaaS platform operations
• Hands-on experience with SAP Signavio (Process Manager, Governance, Process Insight/Intelligence)
• SAP Signavio certification
• Good communication skills and ability to work with cross-functional teams