Account Manager
This role involves managing a portfolio of e-commerce clients and ensuring high-quality service. You will handle account development, operational follow-up, and business growth.
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This job advert was originally written in Spanish.
Previous experience in billing and incident management.
Knowledge of Oracle.
Proficiency in Excel.
Analytical, methodical, and oriented toward continuous improvement.
Proactive, resourceful, and organized.
Native Spanish.
Knowledge of Italian and/or English is positively valued.
🚀 High-impact role: Be the key point in the relationship with our clients and help define how we deliver excellence in logistics.
💡 Innovative and close company: We work in an entrepreneurial, flexible environment with a culture of collaboration.
📈 Rapid growth: Be part of a scale-up company where your work will have visible and immediate results.
🌐 Hybrid environment: Combine in-person work with remote work. In the case of profiles located in the USA, the position will be 100% remote.
🍽️ Flexible compensation: Benefits for dining, transport, and childcare through Cobee.
🏥 Health and wellbeing: Medical insurance with Adeslas included in the flexible compensation.
🎉 Team culture and wellbeing: Monthly afterworks and an environment that drives your personal and professional development.
In short...
If you want to be part of a young, dynamic, and collaborative team, where initiative is valued, well-done work is celebrated, and every person has the opportunity to contribute and directly impact the processes of the finance area, you are going to love Amphora.
We are looking for a Financial Analyst to join the Finance team and take on the integral management of the billing cycle in a company undergoing full transformation and growth. You will be responsible for ensuring the correct execution of all billing processes, ensuring quality, precision, and compliance at every stage. You will collaborate cross-functionally with different teams to ensure an accurate data flow and improve information traceability.
This role is ideal for someone methodical, analytical, and oriented toward continuous improvement, who wants to contribute to optimizing key processes and have a direct impact on the company's financial efficiency.
Manage the complete monthly billing cycle: pre-billing, adjustments, and closing.
Review and analyze deviations to ensure the correct billing of all services.
Resolve billing incidents and claims in a sustainable and documented manner.
Customer pricing.
Collaborate with Sales, Operations, Customer Success, and Tech teams to ensure an accurate flow of information.
Participate in continuous improvement initiatives, identifying opportunities for automation, standardization, and process optimization.
Keep internal procedures and documentation related to billing and financial processes up to date.
Manage and monitor accounts receivable, ensuring accuracy and compliance with deadlines.
Manage the settlement of carrier claims ensuring
accuracy and appropriate timing.
45' online with Carlota, Talent Acquisition Specialist.
60' in-person interview with the Finance team.
Amphora Logistics is a logistics and ecommerce fulfillment provider offering warehousing, order fulfillment, distribution, and international logistics (3PL) services for fast-growing online brands. The company operates more than 100,000 m² of company-owned warehouses across Spain, Italy, Poland, and the United States, and serves more than 500 ecommerce brands.
Alongside its fulfillment operations, Amphora develops proprietary logistics technology — including a Warehouse Management System and an Order Management System — that connects warehouses, inventory, orders, carriers, and sales channels in a single platform. Each client is assigned a dedicated Account Manager who works directly from the warehouse.
E-commerce brands are growing at an unstoppable pace, but many still face logistical challenges that hinder their expansion. At Amphora Logistics, we transform that reality.
We help independent brands scale efficiently, offering comprehensive logistical solutions that combine advanced technology, operational agility, and close service.
Since 2020, we have developed a logistics platform that supports more than 300 clients in Europe and the United States. With a team of more than 200 professionals in Barcelona, Madrid, Italy, and the USA, and using our own warehouse management system, Atenea, we offer real-time visibility, route optimization, and total inventory control.
We are driven by the energy of a young team that never tires of growing and innovating. At Amphora, we believe in moving the needle with purpose, maintaining an inexhaustible attitude, and acting as a single team of warriors. We are driven by a passion to improve, learn, and take on challenges with courage, always focused on generating real and sustainable impact.