Store Manager

You must:

Be available to work a schedule that depends on business needs and may include nights, weekends, and holidays at the Apple Store. You must also arrive on time and fulfill your scheduled hours, in line with local regulations and any approved accommodations.

You are proficient in English and the local language, both written and spoken (sign language support is available).

You have experience leading others in retail, sales, or other related fields.

You can:

You perform above and beyond objectives and goals despite obstacles and challenges.

You follow through on commitments and create mechanisms to encourage others to do the same.

You inspire trust in your team and operate with a high degree of integrity.

You make sound decisions quickly by asking questions and using analytical data, prior experience, and good judgment.

You communicate exceptionally and adapt your style to different audiences.

You contribute to the development of others by providing guidance, coaching, and effective feedback.

You provide support and guidance to others in difficult situations while remaining calm in a dynamic, fast-paced sales environment.

You resolve conflicts and differences in productive ways.

Apple Retail is where the best of Apple comes together. We use our knowledge to help people do what they love through experiences that only happen at Apple. We believe inclusion is a shared responsibility, and we work to foster a culture where everyone feels welcome and motivated to do their best work.

As an Apple Store Manager, you lead, guide, and shape a team that delivers exceptional experiences for customers. You prioritize active participation in team interactions with customers throughout the store to meet performance goals and business priorities.

You are responsible for driving key performance indicators within your assigned store areas, in addition to business priorities. You collaborate with others to implement strategy and achieve Apple's objectives.

You lead a team by developing and coaching each member so they can learn, grow, and achieve performance and development goals.

You help select, train, develop, and retain a diverse and high-performing team.

You actively participate in floor leadership, engaging with teams and customers throughout the store, setting an example and ensuring business priorities are met while delivering exceptional customer care.

You resolve questions and difficult situations involving customers and teams, and you collaborate with leadership and key partners as appropriate.

You drive business priorities and achieve store goals by planning and implementing operational strategies across assigned functional areas.

You respect and support company policies and procedures, and you protect all company assets, including confidential data about the business, customers, employees, and finances.

You perform other duties as needed.

Contribute to an inclusive environment by respecting individual differences and showing curiosity and a commitment to learning.

Put Apple's values of inclusion and diversity into practice in daily tasks.

You model inclusive leadership behaviors and create, develop, and retain diverse teams.

You do what is necessary to ensure a safe, inclusive, and respectful environment for everyone.