Medical Process Manager

Mission: The mission of this position will be to update and maintain the Medical Management database (healthcare providers, medical nomenclator, provider rates, assignment of procedures to product modalities...etc.) as well as related systems (Chip Card / electronic invoicing) and the Health provider document manager (Filenet) with requests for incorporation into the medical network following the established process. Functions: Management of the economic agreements agreed upon by the Expense Control team with our Healthcare Providers, ensuring they are recorded correctly in the system, thereby avoiding the payment of benefits with incorrect amounts and thus reducing payment incidents to providers that both CISS and the Benefits Department may receive. Guaranteeing the update of the rates negotiated with each medical Provider in the application. Register, administratively assess, and manage requests for incorporation and expansion of medical specialties from Healthcare Providers in collaboration with the Health Planning and Expense Control team, always prioritizing and accelerating the procedures derived from the Distribution Area, thus contributing to the growth and/or retention of our insured portfolio. Updating and maintaining in all Medical Management systems (SAP, Filenet, ChipCard, Medic Expert) the Medical Network of health providers (and all related documentation), guaranteeing that the information is current and completely up to date, thus avoiding incidents with our insured and the possible payment of expense reimbursement invoices derived from these incidents. Additionally, this management contributes to generating trust in our distributors, potentially impacting the retention and/or increase of our insured portfolio. Profile: Vocational Training in Administration and/or Business Administration (ADE). Experience in insurance customer service/management will be valued. Experience in data entry will be valued. Communication, negotiation, and influence skills. Transversality and ability to work in a team. Flexibility to adapt to changing environments and a desire to acquire new skills and knowledge. Why join AXA Spain? AXA Spain is one of the most relevant Talent Centers for AXA, with more than 3,000 employees working on local and international projects. We are proud to have been awarded various certifications such as Top Employer and Top LinkedIn Company, thanks to our development environment, diversity, and inclusion. We work for the progress of society by protecting what matters. We create sustainable long-term value while protecting our customers, our economy, our environment, and society. Here, you will be able to grow professionally, work with flexibility, and be part of a team that drives change and innovation. At AXA, we actively promote Diversity and Inclusion by offering equal opportunities. Possession of a disability certificate will be positively valued. If you are looking for a place to make a difference, we are waiting for you at AXA Spain! #LI-ES1 #LI-HYBRID