Health Provider Network Management Manager

Are you passionate about designing healthcare solutions that improve the lives of thousands of people? Do you want to lead the transformation of provider networks in the insurance sector? MISSION You will design, develop, and optimize AXA's Health care network, turning it into a benchmark model that balances quality, accessibility, and efficiency. Your work will directly impact the experience of thousands of policyholders, healthcare providers, and distributors, contributing to strengthening AXA's value proposition in the insurance market. WHY THIS ROLE? The insurance sector is facing a paradigm shift: digital transformation, the evolution of medical practices, and new user expectations demand more agile, data-driven, and experience-oriented network management models. At AXA, we seek leaders capable of anticipating these trends and designing innovative solutions that differentiate us in the market. This role positions you as a protagonist of that transformation, with the autonomy to innovate and the support of an organization committed to healthcare excellence. FUNCTIONS Strategic design and evolution: Define the Health network management model by identifying coverage needs by territory, specialty, and type of care Anticipate the evolution of the policyholder portfolio and align with the business strategy Operational development and optimization: Execute sourcing, identification, selection, and onboarding strategies for providers based on coverage, quality, capacity, and efficiency criteria Manage the continuous replacement and development of the care network Leadership in commercial relationships: Negotiate contracts, rates, and remuneration models with healthcare providers Act as the key interlocutor to build stable relationships oriented toward incident resolution Performance management: Analyze utilization, healthcare costs, and provider behavior Identify deviations, risks, and efficiency opportunities, proposing improvement measures Quality and experience assurance: Establish and monitor KPIs for service, waiting times, claims, and policyholder satisfaction Promote improvement plans in collaboration with the Medical Directorate Information management and compliance: Guarantee the quality, updating, and consistency of provider information in contracts and internal systems Ensure regulatory compliance in all provider management processes Driving continuous improvement: Use data analysis to guide decisions on network composition, sizing, and evolution Coordinate transversally with Business Line, Distribution, Benefits, Medical Directorate, Legal, Finance, and Operations PROFILE Education: Degree in Medicine, Management Engineering, Health, Economics, or related fields Additional training in service management, sourcing, or medical provider management will be valued Experience: Minimum 5 years in provider network management within the health sector Demonstrably documented experience in developing management models, provider evaluation, and contract negotiation Technical knowledge: Proficiency in KPI analysis and performance evaluation tools Knowledge of Spanish and European healthcare sector regulations and rules Advanced English (C1 level) Key competencies: Leadership: ability to lead teams and align them toward common goals Results orientation: focus on continuous improvement and process optimization Analytical capacity: ability to extract insights from complex data Negotiation and relationship management: building sustainable agreements with multiple stakeholders Customer orientation: deep understanding of the needs of the policyholder, distributor, and provider Strategic thinking: ability to align operations with business objectives Team leadership: Yes, managing collaborators in operational and technical areas #ProviderManagement #HealthSector #Leadership #DataAnalytics #CareerDevelopment #AXA #Negotiation #DigitalTransformation #InsuranceSector #MadridBarcelona Why join AXA Spain? AXA Spain is one of the most relevant Talent Hubs for AXA, with more than 3,000 employees working on local and international projects. We are proud to have been awarded various certifications such as Top Employer and Top LinkedIn Company, thanks to our environment of development, diversity, and inclusion. We work for the progress of society by protecting what matters. We create sustainable long-term value while protecting our customers, our economy, our environment, and society. Here, you will be able to grow professionally, work with flexibility, and be part of a team that drives change and innovation. At AXA, we actively promote Diversity and Inclusion by offering equal opportunities. Possession of a disability certificate will be positively valued. If you are looking for a place to make a difference, we await you at AXA Spain!