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IT Support

Hybrid in Madrid·Added 4 months ago (last checked 15 Oct)

Capitole

13 open roles

Overview

Work mode
Hybrid, Madrid
Contract
Permanent contract
Hours
Jornada intensiva on Fridays
Experience
2+ years
Education
Higher vocational training (FP Grado Superior)
Benefits
Private health insurance, meal vouchers

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Skills

This job advert was originally written in Spanish.

Pay & benefits

What you'll get

Professional growth

Permanent contract

Very good work environment

Health insurance

1 day of remote work

Intensive workday on Fridays

Annual training budget of €1200

Company benefits (meal vouchers, childcare vouchers...)

Excellent location in Madrid (Cuzco area)

The role

At Capitole Consulting we are looking for an IT support technician with 2-3 years of experience, to join our team and provide support to users and clients, ensuring the smooth operation of people and systems.

What you'll do

Resolution of requests, mainly through a ticketing tool.

Support for users and clients, on-site and remote assistance for hardware and/or software issues.

Administration and configuration tasks for equipment, accounts, permissions, systems, applications, etc.

Preventive maintenance, through periodic reviews of equipment and systems.

Documentation, recording of procedures, solutions, manuals, inventory...

Requirements

Advanced vocational training (FPGS) with 2-3 years of experience in technical support positions.

Knowledge of Operating Systems, Windows 10/11, Apple, Linux, Microsoft 365, Active Directory, Azure...

Knowledge of networks and virtualization.

Ability to diagnose and resolve issues.

Communication skills and customer orientation.

Teamwork, but autonomous.

Intermediate English.

About Capitole

Capitole is a technology consulting company specializing in software development, quality assurance, data & AI, infrastructure & cybersecurity, and digital transformation. With over 1,000 employees and a turnover of €5 million, it serves various industries including financial services, retail, telecom, and public sector. The company emphasizes a people-centric approach, aiming to empower employees and deliver tailored solutions to clients.

Industry
IT Consulting
Founded
2015
Employees
1,000
Headquarters
Barcelona, Spain
In Spain
Barcelona, Madrid

Good to know if you are moving

  • Offices in Barcelona and Madrid, Spain, as well as in Belgium and Lille, France.
  • Open roles include IT Support, Sales Development Representative, Talent Manager, and IT Business Manager, with hybrid and on-site options.
  • Part of Smart4 Engineering, an international federation of consulting firms, offering potential for cross-border projects.
  • The company emphasizes a people-centric culture and invests in employee happiness and development.
All open roles at Capitole

Location

Capitole · Madrid

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WhatsApp

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