IT Support
Capitole·Madrid, Spain
What they offer
Permanent contract
Per the ad.
What they ask for
Have the right to work in Spain
Capitole doesn't mention sponsorship in the ad.
Work on-site in Madrid
No relocation package mentioned.
Pulled from the advert automatically — the full ad is what counts.
About the role
At Capitole Consulting we are looking for an IT support technician with 2-3 years of experience, to join our team and provide support to users and clients, ensuring the smooth operation of people and systems.
What you'll do
Responsibilities:
Resolution of requests, mainly through a ticketing tool.
Support for users and clients, on-site and remote assistance for hardware and/or software issues.
Administration and configuration tasks for equipment, accounts, permissions, systems, applications, etc.
Preventive maintenance, through periodic reviews of equipment and systems.
Documentation, recording of procedures, solutions, manuals, inventory...
What you'll get
We offer you:
Professional growth
Permanent contract
Very good work environment
Health insurance
1 day of remote work
Intensive workday on Fridays
Annual training budget of €1200
Company benefits (meal vouchers, childcare vouchers...)
Excellent location in Madrid (Cuzco area)
Requirements
Advanced vocational training (FPGS) with 2-3 years of experience in technical support positions.
Knowledge of Operating Systems, Windows 10/11, Apple, Linux, Microsoft 365, Active Directory, Azure...
Knowledge of networks and virtualization.
Ability to diagnose and resolve issues.
Communication skills and customer orientation.
Teamwork, but autonomous.
Intermediate English.
About the role
En Capitole Consulting estamos buscando un técnico de soporte IT con 2-3 años de experiencia, para unirse a nuestro equipo y proporcionar soporte a usuarios y clientes, garantizando la buena operativa de las personas y los sistemas.
What you'll do
Responsabilidades:
Resolución de peticiones, principalmente, mediante herramienta de ticketing.
Soporte a usuarios y clientes, asistencia presencial y remota sobre problemas de índole hardware y/o software.
Labores de administración, configuración de equipos, cuentas, permisos, sistemas, aplicaciones, etc
Mantenimiento preventivo, mediante revisiones periódicas de equipos y sistemas.
Documentación, registro de procedimientos, soluciones, manuales, inventario...
What you'll get
Te ofrecemos:
Crecimiento profesional
Contrato indefinido
Muy buen ambiente laboral
Seguro médico
1día de teletrabajo
Jornada intensiva los viernes
Presupuesto de formación anual de 1200€
Beneficios empresa (Tickets restaurant, cheques guardería...)
Excelente ubicación en Madrid (Zona Cuzco)
Requisitos
FPGS con 2-3 años de experiencia en puestos de soporte técnico.
Conocimientos de Sistemas Operativos, Windows 10/11, Apple, Linux, Microsoft 365, Active Directory, Azure...
Conocimientos redes y virtualización.
Capacidad de diagnóstico y resolución de incidencias.
Habilidades de comunicación y orientación al usuario.
Trabajo en equipo, pero autónomo.
Inglés nivel medio.
You'll most likely need Spanish to apply.This job was automatically translated to English, .