Channel Manager - Northern Commercial Cluster

1. Management Objectives

• Ability to work in a team
• Initiative
• Planning and organization.
• Results-oriented mindset.
• Flexibility
• Ability to resolve unforeseen issues
• Sales skills

2. Responsibilities

• The Channel Manager will be responsible for keeping rates, availability, and offers up to date across all sales channels, as well as in the PMS.
• The Channel Manager will be responsible for keeping hotel content (texts, etc.) updated and attractive across all online distribution channels, always prioritizing Barcelo.com.
• The Channel Manager will ensure that different distributors comply with the agreements signed with Barceló (allocations, cancellations, no-shows, etc.).

3. Main Responsibilities

• Maintaining rates, availability, restrictions, supplements, discounts, and add-ons.
• Ensuring that the hotels under their charge are active on all channels (Barcelo.com, Call Center, online travel agencies, wholesalers, central reservation systems).
• Updating rates, availability, offers, and supplements.
• Managing offers and packages on Barcelo.com, applying packages, upsells, room upgrades, and managing promo codes.
• Implementing and managing individual offers and campaigns, as well as corporate ones, across all channels.
• Reviewing photos and content on Barcelo.com, OTAs, and B2B channels.
• Progressively closing sales by first closing the channels with the highest commissions.
• Correctly applying cancellation and no-show policies across all channels.

*You will have the opportunity to work in a flexible, collaborative, and responsible work environment, surrounded by the best colleagues.

* Why limit yourself to one location when you can move between countries and work in different areas of the company? At Barceló Hotel Group, we offer you geographical mobility and the chance to gain knowledge about various products and services throughout your career.

* We understand that a committed and experienced team is essential for growth. That's why we have specific career plans available in different areas of the company, which you can join.

*You will have access to the best training programs in the market, tailored to your position within the company. Additionally, because we strongly believe in personal development, we provide a wide range of open training activities through our Barceló Campus e-learning platform.
* We invite you to explore Barceló Responsible, our Corporate Responsibility brand. This initiative encompasses numerous actions related to social, economic, and environmental development in all the locations where our company operates. We want you to join us in our commitment to building a better future!

As one of our greatest challenges is ensuring your happiness, being part of the Barceló Hotel Group team comes with additional advantages and benefits, including:

1. Exclusive discounts on hotels and travel for you, your family, and friends.
2. Access to a health insurance policy with numerous advantages and special conditions for the Barceló group.
3. Ongoing discounts with various companies related to leisure and free time.
4. Special offers with product and service companies.
5. Exclusive agreements with different training and business schools

Barceló Group is a family-owned company founded in 1931 by Simón Barceló in Mallorca (Spain). Our expansion to the world's major destinations, along with our clear growth strategy, has allowed us to position ourselves as the 2nd largest chain in Spain and one of the top 30 in the world in terms of the number of rooms.

Our commitment to ensuring the satisfaction of our visiting guests and the well-being of our entire team has been rewarded with the "Best Hotel Management Company in the World" award at the latest edition of the World Travel Awards, considered the Oscars of the international tourism sector.

Currently, Barceló Hotel Group has 270 urban and resort hotels with 4 and 5 stars, totaling over 60,000 rooms distributed in 24 countries. These hotels are marketed under four brands that allow us to provide our guests with a clear differentiating value in terms of both quality and service:

• Royal Hideaway Luxury Hotels & Resorts

• Barceló Hotels & Resorts

• Occidental Hotels & Resorts

• Allegro Hotels

All of the above, combined with a clear spirit of sustainable improvement, enables us to look towards the future with optimism, always backed by the strength and international presence that have characterized the Barceló Group throughout its more than 90 years of business trajectory. Do you want to be part of our story? Join our team!

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1. Objetivos De gestión

• Capacidad para trabajar en equipo
• Iniciativa
• Planificación y organización
• Orientación a resultados
• Flexibilidad
• Capacidad de resolución de posibles imprevistos
• Habilidades comerciales

2. Responsabilidades

• El Channel Manager será responsable de mantener actualizadas las tarifas, ofertas y disponibilidades en los diferentes canales de venta, así como en el PMS.
• El Channel Manager se responsabilizará de mantener actualizados y atractivos los contenidos de los hoteles (textos, etc en los diferentes canales de distribución on line, dando siempre prioridad a Barcelo com
• El Channel Manager se asegurará de que los diferentes distribuidores respetan los acuerdos firmados con Barceló (cupos, cancelación, No Shows, etc

3. Funciones principales

• Mantenimiento de tarifas, disponibilidad, restricciones, suplementos, descuentos y complementos
• Asegurar que los hoteles a su cargo estén activos en todos los canales (Barcelo com, Call Center, OTA's Mayoristas online, Centrales de reservas
• Actualización de tarifas, disponibilidad, ofertas, suplementos
• Gestión de ofertas y paquetes en Barcelo com Aplicación de Paquetes, Complementos, Upselling habitaciones, gestión de promocodes
• Gestión e implementación de las ofertas y campañas individuales, así como de las corporativas en todos los canales
• Revisión de fotos y contenidos Barcelo com, OTAs B 2 B
• Cierres de ventas progresivos cerrando previamente los canales con mayores comisiones
• Correcta aplicación de las políticas de cancelación y No Shows en todos los canales

*You will have the opportunity to work in a flexible, collaborative, and responsible work environment, surrounded by the best colleagues.

* Why limit yourself to one location when you can move between countries and work in different areas of the company? At Barceló Hotel Group, we offer you geographical mobility and the chance to gain knowledge about various products and services throughout your career.

* We understand that a committed and experienced team is essential for growth. That's why we have specific career plans available in different areas of the company, which you can join.

*You will have access to the best training programs in the market, tailored to your position within the company. Additionally, because we strongly believe in personal development, we provide a wide range of open training activities through our Barceló Campus e-learning platform.
* We invite you to explore Barceló Responsible, our Corporate Responsibility brand. This initiative encompasses numerous actions related to social, economic, and environmental development in all the locations where our company operates. We want you to join us in our commitment to building a better future!

As one of our greatest challenges is ensuring your happiness, being part of the Barceló Hotel Group team comes with additional advantages and benefits, including:

1. Exclusive discounts on hotels and travel for you, your family, and friends.
2. Access to a health insurance policy with numerous advantages and special conditions for the Barceló group.
3. Ongoing discounts with various companies related to leisure and free time.
4. Special offers with product and service companies.
5. Exclusive agreements with different training and business schools

Barceló Group is a family-owned company founded in 1931 by Simón Barceló in Mallorca (Spain). Our expansion to the world's major destinations, along with our clear growth strategy, has allowed us to position ourselves as the 2nd largest chain in Spain and one of the top 30 in the world in terms of the number of rooms.

Our commitment to ensuring the satisfaction of our visiting guests and the well-being of our entire team has been rewarded with the "Best Hotel Management Company in the World" award at the latest edition of the World Travel Awards, considered the Oscars of the international tourism sector.

Currently, Barceló Hotel Group has 270 urban and resort hotels with 4 and 5 stars, totaling over 60,000 rooms distributed in 24 countries. These hotels are marketed under four brands that allow us to provide our guests with a clear differentiating value in terms of both quality and service:

• Royal Hideaway Luxury Hotels & Resorts

• Barceló Hotels & Resorts

• Occidental Hotels & Resorts

• Allegro Hotels

All of the above, combined with a clear spirit of sustainable improvement, enables us to look towards the future with optimism, always backed by the strength and international presence that have characterized the Barceló Group throughout its more than 90 years of business trajectory. Do you want to be part of our story? Join our team!

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