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Design Lead - Solutions Development

Hybrid in Madrid·Full-time·Added 3 days ago

BBVA

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Overview

Job details

Full-time hours
Per the ad.
Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
BBVA doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Be near Madrid for hybrid days
No relocation package mentioned.
Have 8+ years of experience
Senior-level role.

This job was automatically translated to English.

Requirements

What we're looking for

You have worked for 8 years or more in digital product design. With experienced handling of human-centered methodologies.
You have a refined sense of visual design; you value usability, simplicity, and consistency.
You demonstrate excellent communication skills: you are able to tell stories from the user's perspective and convince different stakeholders.
You lead complex product initiatives, from situations of uncertainty to their delivery, providing clarity and direction to both the design team and Product, Technology, and Business.
You elevate the level of design quality through good judgment, attention to detail, and feedback.
You communicate and defend design decisions convincingly, connecting customer needs with business objectives and technological possibilities.
You have the ability to communicate fluently in English (B2/C1 level).
You have a proficient command of user research methodologies.
You have experience in the use of design systems. You follow style guides and best practices when designing for new platforms, and you maintain the drive to challenge and improve them as necessary.
You work comfortably in agile development environments.
You master wireframing, design, and prototyping tools for digital environments.
Experience in digital product creation processes supported by AI and in AI-based solutions.
You have experience in design for optimization and in Data Driven Design.
You have a solid portfolio with examples of product and interaction work and related work experience. Applicants who do not have a portfolio will not be considered.
Your work is based on the fundamentals of HCI, human cognition, and the principles and practices of human-centered design.
You know how to combine a sense of humor with professionalism and tenacity.
You are a natural collaborator. You know how to leverage the ideas of others and facilitate ideation dynamics. You know how to work cooperatively as part of a team and you defend the team's results to the utmost. You value diversity in teams.
You are strong in strategic and analytical thinking. You demonstrate excellent capabilities to see the big picture, detect patterns, and facilitate cohesion between products and services.
You are motivated by the achievement of objectives. You take the initiative to go further and you are motivated to achieve the most in projects and in the development of your own knowledge/skills.
You are passionate about the world of digital products.

Nice to have

It is not essential, but we will value positively: your experience in the financial or retail sector.

The role

Excited to grow your career?

The Product Design Lead starts from deep empathy and understanding of our customers to build the best products and services, with impact in all geographies where BBVA has a presence. They work in close collaboration with the engineering and business departments, contributing ideas that help shape the business. Success in this position requires the ability to move seamlessly between design strategy and execution, guiding different teams from end to end - from vision to production.

What you'll do

Lead the project from a design perspective: responsible for planning tasks (scope and methodology, process, team, and timing).
Share objectives and alignment with the Product Owner-Program Manager, Technical Lead, etc.; ensure and promote the inclusion of the customer/user vision in projects.
Integrate and promote the necessary methods and tools to guarantee the correct definition of the experience, focusing on those that help in the definition and anticipate needs before construction (prototyping, customer research, etc.).
Drive and contribute to the design community of practice.
Guarantee the quality of the experience and the correct application of the design system with the objective of continuous improvement.
Share responsibility for achieving project KPIs (business and area-specific).
They are responsible for the recruiting, onboarding, development, and coordination of the team that makes up the design cell assigned to a program.

Skills

Interaction Design, Strategic Design, User Experience (UX) Design, User Interface (UI) Design

About BBVA

BBVA (Banco Bilbao Vizcaya Argentaria) is a multinational Spanish banking group and one of the largest financial institutions in Europe, with a strong presence in retail banking, corporate and investment banking, and fintech innovation. Headquartered in Madrid, BBVA operates across more than 25 countries, serving over 70 million customers, and is recognized for its leadership in digital transformation within the banking sector. The bank is also a major player in sustainable finance, with significant commitments to green bonds and climate-related lending.

In Spain, BBVA is a market leader with its headquarters in Madrid and a vast network of offices and branches across the country. The company is known for its innovative and technology-driven work culture, investing heavily in AI, data science, and advanced analytics. For international professionals, BBVA offers a dynamic environment with opportunities in quantitative finance, data science, and corporate banking, and it actively recruits talent from around the world, particularly in its Madrid hub. The bank's commitment to sustainability and digital innovation makes it an attractive employer for those looking to work in a forward-thinking financial institution.

Industry: Banking and Fintech
Founded: 1857
Employees: 100,000–150,000
Headquarters: Madrid, Spain
In Spain: Madrid, Barcelona
Website: bbva.com

Good to know if you are moving

BBVA is headquartered in Madrid, Spain, and is one of the largest banks in Europe, offering a wide range of career opportunities in finance, technology, and data science.
The company has a strong commitment to digital innovation, with significant investment in AI and data analytics, making it an ideal place for tech and data professionals.
BBVA offers international mobility programs, allowing employees to work across its global network in Europe, Latin America, and the United States.
The bank is a leader in sustainability, with a goal to mobilize 300 billion euros in green financing by 2025, providing opportunities for professionals interested in sustainable finance.
BBVA's work culture emphasizes innovation, diversity, and inclusion, with a focus on employee well-being and professional development.

In their own words

About the company & team

BBVA is a global company with more than 160 years of history that operates in more than 25 countries where we serve more than 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with profiles as diverse as financiers, legal experts, data scientists, developers, engineers and designers.

Learn more about the area:

In the last five years, BBVA has established itself as a benchmark in mobile banking (the mobile app for customers in Spain has been awarded for 7 consecutive years as the best mobile banking app in the world by Forrester). One of the key players behind this transformation has been the design team, which, with more than 400 professionals spread across more than 5 offices, has managed to turn BBVA into a services organization that leads the financial industry, allowing people to be more connected to their personal or business purpose. The people who make it up define themselves as user advocates, "thinkers and doers," and agents of change.
This transformative vision has led us to achieve the Special Mention in Design, in the Company category, of the 2020 National Innovation and Design Awards, awarded by the Ministry of Science and Innovation, for "its indisputable contribution to the dissemination of design culture and its ability to build solid bridges between traditional business areas and the world of strategic design.

All open roles at BBVA