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Value Proposition and Channels Innovation Lead

Hybrid in Madrid·Full-time·Added 4 days ago

BBVA

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Overview

Job details

Full-time hours
Per the ad.
Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
BBVA doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Be near Madrid for hybrid days
No relocation package mentioned.
Have senior-level experience
Lead-level role.
University degree
“Ingeniería, Licenciatura en ADE o en Economía” — per the ad.

This job was automatically translated to English.

Requirements

What we're looking for

Experience, curiosity, creativity, and innovation capacity to design and propose high-impact products and solutions, with a special focus on the application of Artificial Intelligence to generate value and transform the customer experience.
Strategic vision
Leadership, communication, and influence skills combined with high execution capacity

Business Execution, Strategic Vision

Nice to have

Experience in digital innovation, product, customer experience, or transformation initiatives
Experience in the world of legal entities.

Education & certifications

Engineering, Degree in Business Administration or Economics
MBA (desirable) will be valued

Languages

High English C1

The role

Excited to grow your career?

Learn more about the area:

The Value Proposition & Channels unit integrates the development of global solutions for companies and the transformation and evolution of company channels.

Value Proposition and Channels Innovation aims to innovate in products and channel capabilities for companies of all sizes, and in the value proposition for business clients, using AI and new technologies.

What you'll do

The main manager of Value Proposition & Channels Innovation is:

Responsible for defining and leading the strategy and adoption of Artificial Intelligence and Generative AI across the different Company Channels (App, Web, H2H), driving the transformation of processes and products to generate value, improve decision-making, and accelerate business impact
Responsible for effectively integrating these technologies into daily operations and generating value through process automation and optimization, applying this to product definition and the resolution of challenges associated with the company channel.
Responsible for leading the identification, prioritization, and scaling of strategic transformation and artificial intelligence initiatives in the Company Channel and their consequent product development, coordinating global stakeholders and geographies to align vision, maximize business impact, and guarantee effective execution of the capabilities and product roadmap
Responsible for defining and driving initiatives linked to the evolution of the digital experience of the company channel.
Responsible for identifying innovation opportunities in the Company Channel and Value Proposition, and translating them into viable, prioritized initiatives oriented toward generating value for the client and the business.
Responsible for exploring and promoting the use of new tools in the channel and in the company value proposition, especially artificial intelligence-based solutions, that allow for accelerating analysis, initiative definition, deliverable generation, and the identification of improvement opportunities in customer experience and team operations.

About BBVA

BBVA (Banco Bilbao Vizcaya Argentaria) is a multinational Spanish banking group and one of the largest financial institutions in Europe, with a strong presence in retail banking, corporate and investment banking, and fintech innovation. Headquartered in Madrid, BBVA operates across more than 25 countries, serving over 70 million customers, and is recognized for its leadership in digital transformation within the banking sector. The bank is also a major player in sustainable finance, with significant commitments to green bonds and climate-related lending.

In Spain, BBVA is a market leader with its headquarters in Madrid and a vast network of offices and branches across the country. The company is known for its innovative and technology-driven work culture, investing heavily in AI, data science, and advanced analytics. For international professionals, BBVA offers a dynamic environment with opportunities in quantitative finance, data science, and corporate banking, and it actively recruits talent from around the world, particularly in its Madrid hub. The bank's commitment to sustainability and digital innovation makes it an attractive employer for those looking to work in a forward-thinking financial institution.

Industry: Banking and Fintech
Founded: 1857
Employees: 100,000–150,000
Headquarters: Madrid, Spain
In Spain: Madrid, Barcelona
Website: bbva.com

Good to know if you are moving

BBVA is headquartered in Madrid, Spain, and is one of the largest banks in Europe, offering a wide range of career opportunities in finance, technology, and data science.
The company has a strong commitment to digital innovation, with significant investment in AI and data analytics, making it an ideal place for tech and data professionals.
BBVA offers international mobility programs, allowing employees to work across its global network in Europe, Latin America, and the United States.
The bank is a leader in sustainability, with a goal to mobilize 300 billion euros in green financing by 2025, providing opportunities for professionals interested in sustainable finance.
BBVA's work culture emphasizes innovation, diversity, and inclusion, with a focus on employee well-being and professional development.

In their own words

About the company & team

BBVA is a global company with more than 160 years of history that operates in more than 25 countries where we serve more than 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with profiles as diverse as financiers, legal experts, data scientists, developers, engineers and designers.

All open roles at BBVA