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90,000+ live jobsHybrid in Barcelona·Full-time·Added yesterday
Full-time
Per the ad.
Hybrid
Office and home days — the ad has the split.
Have the right to work in Spain
BizAway doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Dutch
The ad asks for Dutch, or counts it in your favour.
Be near Barcelona for hybrid days
No relocation package mentioned.
● You are fluent in English and Dutch
● You have 1+ years of experience in B2B Account Management, Customer Success, or a client-facing role
● You are comfortable working with CRM tools (Salesforce preferred) and client dashboards
● You are proactive, organized, and thrive in a fast-changing environment
● You have strong communication skills and a client-first mindset
We are also interested in
● Experience in SaaS, Travel Tech, or fast-growing scale-ups
● Experience managing a large volume of B2B clients
● Additional language capabilities
Our offer
✈ A seat on a scale-up with skyrocketing growth
💰 Competitive salary and bonus opportunity
📈 Career development and the chance to specialize in scalable Customer Success
🌍 Multicultural and international team in the heart of Barcelona
🙌 Collaborative and smart environment to work and learn
🍻 Free coffee to kick-start your day and free beers to celebrate together
🏢 Flexible working policy (3 days in the office + 2 remote)
We are looking for a driven and enthusiastic Customer Success Executive - Dutch Speaking (m/f/d), who desires to contribute to the growth and success of our Customer Success Team.
Your role in BizAway
As a Customer Success Executive, you will manage a portfolio of BizAway clients in the BENELUX market, ensuring they are onboarded successfully, adopt the platform, renew contracts, and expand their usage. Your main responsibilities will be:
● Manage and grow a portfolio of corporate clients, ensuring satisfaction, renewal, and upsell opportunities
● Deliver seamless onboarding by tailoring BizAway's onboarding resources (guides, webinars, playbooks, training sessions) to each client's needs
● Track client health through usage data, dashboards, and NPS/CSAT surveys; anticipate risks and mitigate churn
● Drive adoption of BizAway's platform, ensuring clients maximize value from our solutions
● Proactively identify and act on upsell opportunities to expand client usage and revenue
● Collaborate closely with Sales, Support, and Product teams to ensure a smooth client experience and bring client feedback into the business
● Proactively suggest actions and campaigns to improve the customer journey and enhance growth
Your basic qualifications
BizAway is a global travel management company that provides a digital platform for business travel, offering booking, expense management, and travel policy compliance solutions. Founded in Italy, the company has grown to serve clients across Europe and beyond, with a focus on simplifying corporate travel through technology and data-driven insights.
In Spain, BizAway has established a significant presence with its main office in Barcelona, which serves as a hub for data, engineering, and sales roles. The company's culture emphasizes innovation and international collaboration, making it an attractive option for professionals looking to work in a fast-paced, multilingual environment. With a diverse team and a strong focus on customer success, BizAway offers opportunities for international hires, particularly in sales and technical positions.
About BizAway
Here at BizAway, we Deliver the Future of Travel. 😎
We are a solid international company with strong ambitions and great expertise. With a focus on sustainability 🌱, on a daily basis we support companies enabling them to improve their travel management through our constantly evolving services and solutions, always characterized by our tech attitude and smart and innovative processes. 🚀
We know that success comes from People and deserves to be recognized.👫Proactivity and Reliability, Kind collaboration and communication are the core values of our Solution Culture.
If you like challenges and would love to be part of one of the fastest growing B2B scale-ups, then BizAway is the company you have been looking for. 🤩
We are looking for
BizAway avoids any discrimination based on age, gender, sexual orientation, health status, nationality, political opinions, and religious beliefs in all decisions affecting personnel selection.
BizAway · Barcelona
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🇬🇧€1k - €1k
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Blue Card threshold🇬🇧 🇪🇸€53k - €63k
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🇬🇧€823
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