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Aftersales Service Advisor - Automotive

On-site in Sevilla·Added 4 days ago

Caetano

79 open roles

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Overview

Requirements

Have the right to work in Spain
Caetano doesn't mention sponsorship in the ad.
Work on-site in Sevilla
No relocation package mentioned.
Driving licence (B)
EU licences are valid in Spain; most others only for six months after you become resident.
Vocational training (FP Grado Medio)
“Estudios mínimos: Ciclo Formativo de Grado Medio/ Superior en Administración, Ventas, Comercio o áreas similares.” — per the ad.

This job was automatically translated to English.

Pay & benefits

What you'll get

Stable position within a prestigious international Group: Salvador Caetano Group (with over 1,950 employees in Spain and more than 9,500 employees in other countries).
Attractive compensation package (fixed salary + variable).
Professional growth opportunities
Fully flexible benefits plan including meal vouchers, childcare, and family health insurance.
Gain a global perspective through cross-functional, digital, and continuous improvement projects
Work for a leading market brand
Be part of a solid, secure, and innovative company
People-oriented talent culture based on our values: Entrepreneurship, Commitment, Trust, Adaptability, and Cooperation.
Take on daily challenges based on the agile methodology: Kaizen

At Caetano, we are part of the future of mobility as the world evolves.

Join us!

Requirements

What we're looking for

Minimum education: Intermediate or Advanced Vocational Training Cycle in Administration, Sales, Commerce, or similar fields.
Sales-oriented profile, dynamic, outgoing person, and stress tolerance.
Advanced proficiency in computer tools (Microsoft Office Suite) and database management.
Organized with the ability to learn.
Valid driver's license (B)

Nice to have

Experience in sales and customer service will be valued.
Knowledge of mechanics will be valued.

The role

Do you love direct customer interaction, technical advisory, and after-sales management? 📞👨‍💻

At Caetano, the largest official dealership group in the Iberian Peninsula, we continue to grow. We are looking for an After-Sales Service Advisor to be the link between our customers and the workshop, ensuring a top-notch experience.

What you'll do

Customer service and technical advisory for the work to be carried out.
Offering and contributing to the average ticket with our products and atypical services.
Coordination with the rest of the after-sales areas to offer an excellent global service, boosting the marketing of the different products and services in the after-sales area.
Carrying out follow-up on the work to be done in a timely manner.
Warranty processing.
Receiving invoices and explaining them to the customer.
Opening work orders (WOs).
Vehicle inspection and delivery, verifying it works correctly and following up on it.
Management and scheduling of workshop appointments.

Official Dealership / Location

Official Dealership: Caetano BYD
Location: Seville

Profile

If you are an empathetic, organized person with commercial skills and a passion for the automotive industry... this is your opportunity!

About Caetano

Caetano is a diverse business group with deep roots in Portugal, operating across sectors including automotive distribution, mobility solutions, and energy. The group is known for representing major automotive brands and has expanded into new mobility services, positioning itself as a key player in the Iberian market.

In Spain, Caetano operates from Madrid as a strategic hub, focusing on business development and new mobility ventures. For international professionals, the company offers exposure to a multinational work environment and the opportunity to contribute to evolving mobility projects across Europe and Latin America, with a strong emphasis on innovation and sustainability.

Industry: Automotive distribution and services
Founded: 1946
Employees: 1,000–5,000
Headquarters: Vila Nova de Gaia, Portugal
In Spain: Madrid
Website: caetano.es

Good to know if you are moving

Caetano is a well-established group with a significant footprint in Portugal and Spain, offering possible cross-border opportunities.
The company's Spanish operations are centered in Madrid, a key European capital with excellent connectivity.
Caetano's involvement in automotive and mobility reflects a strong industry focus, which may require specialized skills and offers professional challenge.
English is commonly used in business contexts, though knowledge of Spanish is a plus for local operations.

All open roles at Caetano