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After-Sales Advisor

On-site in Barcelona·Full-time·Added 2 days ago (last checked 1 Nov)

Agency

Adecco España

3721 open roles

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Our summary

Salary: €23,500 - €25,000 a year
About €1,570 - €1,650 a month after tax.
Hours: Monday to Friday
Work mode: On-site, Barcelona
Contract: Permanent, full-time hours
Experience: 2+ years
Education: Compulsory secondary education (ESO)

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

- Compulsory Secondary Education degree (ESO).

- Technical training in automotive, mechanics, or related areas.

- Technical knowledge regarding motorcycle mechanics.

- Proficiency in customer relationship management (CRM) software.

- Minimum of 2 years of experience in customer service within the sector.

Pay & benefits

What you'll get

- Permanent contract.

- Schedule from Monday to Friday, 8:30h to 19:00h, with a break for lunch.

- Competitive salary with commissions.

The role

After-sales Advisor Barcelona

At Adecco, we collaborate with a major Business Group specializing in the commercialization of various motorcycle brands.

We are currently looking to hire an after-sales advisor passionate about the motor world, who wants to be part of a dynamic and customer-oriented team.

What you'll do

- Attend to and serve customers at vehicle reception, deliveries, and appraisals.

- Explain the work to be performed and invoices, offering additional services and products.

- Analyze vehicle histories and prepare appointments, ensuring the correct completion of repair orders.

- Coordinate workshop tasks, spare parts, and reception to guarantee an efficient workflow.

- Control quality and prepare the return of the vehicle to the customer.

- Manage complaints and ensure the correct execution of work, compliance with delivery deadlines, and billing.

- Provide continuous follow-up to the customer throughout the entire repair process.

- Ensure the cleanliness of vehicles and the maintenance of workspaces.

Hiring process

1 interview

Adecco does NOT charge or pay any fee for registering for or taking part in its recruitment processes.
The published stages only go as far as shortlisting; Adecco does not detail the later interviews or timescales, which depend on the client company.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.