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Overview
Job details
Hybrid
Office and home days — the ad has the split.
Requirements
Have the right to work in Spain
Caser doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Be near Pamplona for hybrid days
No relocation package mentioned.
This job was automatically translated to English.
Pay & benefits
What you'll get
And there are more reasons to join Helvetia Caser:
- Leading company.
- Job stability.
- Work-life balance.
- Training and professional development.
- Good working environment.
Requirements
What we're looking for
- Experience in IT Service Management, Change Management, or Release Management.
- Proven experience managing releases in large-scale IT & Data environments.
- Experience working in Agile, Scrum, or SAFe environments.
- Understanding of cloud architectures and enterprise systems.
- Knowledge of ITIL, DevOps, and CI/CD practices.
- Experience coordinating cross-functional teams, vendors, and technology risk management.
- Strong communication, negotiation, and influencing skills.
- Process-oriented mindset with a focus on governance, control, continuous improvement, data-driven decision-making, and automation.
- Fluent in English: B2+ - C1
The role
The Release Management Lead is responsible for managing the corporate technology release process, ensuring a single, transparent, and robust framework for planning, coordinating, approving, deploying, and tracking changes across the organization's environments.
The role's mission is to execute controlled releases, minimize risks, improve quality, increase predictability, and provide visibility to all stakeholders. Acting as the key link between technical teams, vendors, and business functions, the Release Management Lead establishes governance mechanisms that enable faster delivery without compromising operational stability.
What you'll do
- Define, implement, and maintain the Release Management framework.
- Ensure consistent release processes across the organization.
- Apply standardized controls and governance practices.
- Coordinate release calendars and manage interdependencies between releases.
- Assess risks and ensure rollback and contingency plans are in place.
- Validate entry and exit criteria, ensuring compliance with quality, security, and business continuity requirements.
- Coordinate Development, QA, Operations, Infrastructure, and Business teams to ensure successful release execution.
- Ensure the availability of all required technical, operational, and functional documentation for each deployment.
- Define environment promotion practices and oversee segregation controls.
- Coordinate the necessary infrastructure readiness and approval bodies.
- Organize and lead release planning and governance meetings.
- Monitor implementation progress and coordinate incident resolution during and after releases.
- Drive continuous improvement of delivery processes and automation practices (CI/CD, DevOps).
- Enable data-driven decision-making through reporting and metrics.
How you'll work
Location: Madrid or Pamplona.
Leadership and Influence
- Lead cross-functional initiatives and align diverse stakeholders.
- Promote the adoption of standards, governance, and control processes.
- Influence decision-making in complex organizational environments.
Communication
- Excellent verbal and written communication skills.
- Ability to translate technical risks and issues into business language.
- Communicate critical situations clearly and effectively.
- Provide executive-level visibility into release planning, execution, and outcomes.
About Caser
Caser is a Spanish insurance company offering a wide range of products including life, health, home, auto, and business insurance. It is part of the Helvetia Group, a Swiss insurer, and operates primarily in Spain, where it serves millions of customers through a network of branches, agents, and digital channels. The company is one of the country's established insurance providers, with a strong focus on customer service and innovation.
Caser's headquarters are in Madrid, and it has a significant presence across Spain, with offices and agencies in major cities. The company is known for its collaborative culture and commitment to professional development, making it an attractive option for international professionals seeking to build a career in the Spanish insurance sector. With roles ranging from underwriting to commercial management, Caser offers opportunities for those with language skills and experience in insurance or financial services.
- Industry
- Insurance
- Founded
- 1942
- Employees
- 1,000–5,000
- Headquarters
- Madrid, Spain
- In Spain
- Madrid
- Website
- caser.es
Good to know if you are moving
- Caser is part of the Helvetia Group, a Swiss insurer, which may offer international mobility opportunities.
- The company has a strong presence in Madrid, where its headquarters are located, and offers roles in underwriting and commercial management.
- International candidates may need Spanish language proficiency for most roles, as customer-facing positions require local language skills.
- Caser has a long history in Spain, providing stability and a well-established brand in the insurance market.
In their own words
About the company & team
We are an insurance company belonging to the multinational Helvetia Group, with over 80 years of experience. To this day, we still uphold our main purpose: to offer a valuable product and excellent service.
At Helvetia Caser, we foster the creation of talented teams in which cohesion, commitment, and motivation are key values. This is how we build an innovative, dynamic, and attractive work environment.
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