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Account Management (IC) Associate

On-site in Madrid·Full-time·Added over 3 years ago (last checked 12 Oct)

Overview

Work mode
On-site, Madrid
Contract
Full-time

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Skills

The role

What you'll do

  • Pro-actively manage and negotiate renewal for our book rated portfolio by executing our annual renewal strategy.
  • Pro-actively upsell our products including but not limited to dental and vision products.
  • Develop and maintain strong relationships with an assigned portfolio of clients and brokers, by pro-actively engaging in regular communication and delivering solutions aligned to their needs.
  • Take the lead in general and complex enquiries for assigned portfolio working with internal stakeholders to resolve and with agreed timelines.

About Cigna Healthcare

Cigna Healthcare Spain (Cigna Salud) is the Spanish health insurance operation of the global Cigna group. It sells health insurance to individuals and companies in Spain, including products such as Cigna Salud Plena, reimbursement plans (Reembolso Gold and Titanium), dental coverage, and complementary benefits, alongside prevention and wellbeing programs (Cigna +Salud). Its Spanish site states the group is present in 30 countries, serves more than 190 million insured people worldwide, and has more than 70,000 employees.

Industry
Health Insurance
Employees
70,000+
In Spain
Madrid, Barcelona
Website
cigna.es

Good to know if you are moving

  • Cigna's Spanish operation works from offices in Madrid and Barcelona and serves customers across Spain.
  • In Spain Cigna has three business lines: health insurance for individuals, for companies, and for expatriate employees.
  • Cigna offers international health plans for expatriates with defined coverage areas and an international medical network (CignaLinks), plus an insured portal (Cigna Envoy).
  • Customer-facing roles in Spain include multilingual positions such as Italian, French, German and Portuguese-speaking customer service and provider inquiries representatives.
  • The global group reports presence in 30 countries, more than 190 million insured customers, and more than 70,000 employees; its Spanish site displays a Great Place to Work badge.

In their own words

About the company & team

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Additional information

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.

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