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ServiceNow Solutioning & Presales Consultant

Hybrid in Madrid·Full-time·Added yesterday (last checked 12 Nov)

Cognizant

26 open roles

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Our summary

Work mode: Hybrid, Madrid
Contract: Full-time
Spanish: Fluent
English: Required
Benefits: Flexible pay plan, meal vouchers, gym access

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Skills

Nice to have

Requirements

What we're looking for

Strong experience in ServiceNow consulting, architecture, solutioning or presales, with evidence of shaping and winning complex opportunities.
Broad understanding of the ServiceNow platform and several workflows, ideally including at least 3-4 of ITSM, ITOM, ITAM, CSM, HRSD, SPM, SecOps/IRM, WSD, App Engine or AI capabilities.
Ability to connect client needs to platform capabilities, define scope and architecture, identify dependencies, and produce defensible effort and delivery assumptions.
Confident workshop facilitation, storytelling and presentation skills with business, technical and executive stakeholders.
Commercial awareness, structured problem solving and the ability to manage multiple pursuits in a deadline-driven environment.
Hands-on familiarity with demos, proof-of-concepts, proposal tools and collaborative development of deal content.
Fluent Spanish and strong business English are required for collaboration across EMEA and global teams.
ServiceNow certifications such as CSA, CIS or CTA/CMA are advantageous, alongside relevant ITIL or architecture credentials.

WHY COGNIZANT? Work on high-impact ServiceNow opportunities for leading organizations, with global specialist support, continuous learning and certification pathways, and the chance to shape a growing EMEA presales capability.

This is a hybrid opportunity.

Primary location: Madrid/Barcelona

Pay & benefits

What you'll get

Restaurant tickets for every working day
Permanent contract - we're investing in a long-term relationship
Flexible benefits: Gympass and nursery tickets through our flexible retribution scheme
Referral bonus - bring great people in and get rewarded
Competitive salary and bonuses - let's talk numbers on our first call

The role

Cognizant is looking for a highly skilled ServiceNow Solutioning & Presales Consultant to join our Spain team!

We are seeking confident, curious, and experienced ServiceNow Senior Solution Consultant who is an expert in a specific technology or product line and will support the team by providing direction and recommendations based on their knowledge and experience in the presales side.

You will work with sales, account, advisory, delivery and global specialist teams to qualify opportunities, lead discovery, design outcome-led solutions and translate them into winning proposals, demonstrations and executive presentations.

As a ServiceNow Solutioning & Presales Consultant

What you'll do

Own end-to-end solutioning for ServiceNow pursuits, from qualification and discovery through proposal, presentation and handover.
Lead client workshops in Spanish and English, understand business outcomes, and shape credible transformation roadmaps and solution options.
Design scalable, baseline-first ServiceNow solutions across relevant workflows, AI, integrations, data, operating model and implementation approach.
Create high-quality RFI/RFP responses, solution narratives, architectures, estimates, assumptions, risks, commercials inputs and transition plans.
Build and deliver tailored demos, value stories and executive presentations that clearly differentiate Cognizant.
Coordinate with sales, account teams, architects, SMEs, delivery and offshore deal shapers; ensure solution quality through review and governance.
Support short advisory or solution-validation engagements and convert trusted client relationships into follow-on opportunities.
Contribute reusable assets, standard solutions, case studies, estimation models and demo capability for the wider global team.

About Cognizant

Cognizant is a global IT services and consulting company whose engineers, consultants, researchers and innovators turn ideas into AI and advanced technologies for client organizations. It serves a wide range of industries including automotive, banking, consumer goods, communications and media, healthcare, insurance, retail, manufacturing, and travel and hospitality.

Its work spans areas such as data and AI, digital engineering, business processes, and consulting, helping leading organizations convert ideas into action. The company describes a supportive culture focused on continuous learning and career growth.

Industry: IT Services
In Spain: Madrid, Barcelona, Valladolid

All open roles at Cognizant