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On-site in Barcelona·Full-time·Added 8 days ago
187 open roles
Fixed-term contract
Full-time hours.
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Speak fluent Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
Catalan
The ad asks for Catalan, or counts it in your favour.
Work on-site in Barcelona
No relocation package mentioned.
This job was automatically translated to English.
This is a great opportunity to experience the power of the future and develop lifelong relationships. We will provide you with all the training, the most advanced technologies, and the ongoing support you need to succeed.
We challenge conventions to deliver unimaginable results by creating customer experiences that go beyond WOW. That's why we invest significantly in our people, infrastructure, and capabilities to ensure the long-term success of our teams, our clients, and our customers.
In this role, we offer benefits that support your unique lifestyle:
- Temporary contract of 39h with a schedule from Monday to Thursday from 8:30 to 17:30, and Friday from 8:00 to 15:00
- Salary range of €18,052 gross per year + bonus up to €960 gross per year
- Excellent office location in the city of Barcelona
- Complete and paid training, about the company and the project you will work on
- Professional development program and specialized courses
We welcome people who change the game, people with diverse backgrounds, who are curious and eager to learn. Your natural talent for helping others and going the extra mile beyond WOW for our clients will fit perfectly with what we do and who we are.
We will make a great team if you have:
- A bilingual level of Spanish and Catalan, and an advanced level of English
- You have experience or academic training in administration and documentation.
- Advanced knowledge of office software (Excel)
- Typing skills are valued
- Excellent oral and written communication skills
- Previous experience in administrative tasks and customer contact
- You are a dynamic, responsible person with initiative and a willingness to work in a team
Don't meet every single requirement? We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and grow professionally. If you think you don't meet all the requirements in this job description, we still encourage you to apply. We will do our best to find the right position for you, whether it's this one or a future one.
Job Title:
Customer Service Advisor - Spanish and Catalan Market - BV01
Job Description
Ready to take the next big step? We are the global leader in technology and services that powers the brands of the future. We help well-known brands—the ones you use every day—improve their businesses with integrated technology and solutions in more than 70 countries.
If you are looking to grow, as a Customer Service Advisor in Barcelona (on-site), you will be part of our innovative team that powers the brands of the future in technology, finance, travel, fashion, healthcare, and much more.
In everything we do, we believe in doing what is right for people: our clients, their customers, our people, our community, and our planet.
As a Customer Service Advisor on our team, you will:
- Transfer calls and records to the appropriate departments
- Process the sale of used vehicles
- Send contracts to the final customer
- Handle inquiries and questions regarding the service and product
- Provide multi-channel support via phone and email
- Use the Windows operating system
- Use the Microsoft Office suite
- Use the client's tools
Location:
ESP Barcelona - C/ de la Selva de Mar, 129
Language Requirements:
Catalan, Spanish (Required)
Time Type:
Full time
Apply through the 'Apply' button on the individual job posting, then watch your inbox: after applying you are invited by email to timed language or competency tests in Harver, Concentrix's virtual assessment tool. Concentrix does not publish what follows the assessment A task to do
Concentrix is a global leader in customer experience (CX) solutions and technology, providing customer service, sales, marketing, and back-office support to major brands across industries such as technology, retail, banking, and hospitality. With over 300,000 employees worldwide and operations in more than 70 countries, the company is one of the largest BPO providers in the world, headquartered in Tempe, Arizona, USA.
In Spain, Concentrix operates major hubs in Barcelona and other cities, employing thousands of multilingual professionals to serve international clients. The company is a top destination for expats and international hires due to its high demand for native-level speakers of German, French, Dutch, Swedish, Norwegian, Finnish, Polish, and other languages. Work culture emphasizes hybrid and on-site roles, with opportunities for career growth in sales, customer service, and technical support, making it an attractive entry point for those relocating to Spain.
At Concentrix, we invest in the people who change the game because we know that when our people thrive, our clients and their customers thrive too.
If this sounds like the perfect next step in your professional career, we want to hear from you. Apply today and discover why more than 440,000 game-changers around the world consider Concentrix their «preferred employer».
We are committed to offering equal employment opportunities to all candidates and creating a work environment free from discrimination and harassment. All our hiring practices are based on business needs, job requirements, and qualifications, without regard to gender identity, age, religion, ethnic origin, family or parental status, or any other classification protected by applicable law.
Concentrix · Barcelona
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