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Operations Coordinator

On-site in Illescas·Added 8 days ago

DHL

27 open roles

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Overview

Requirements

Have the right to work in Spain
DHL doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Work on-site in Illescas
No relocation package mentioned.
Have 3+ years of experience
Mid-level role.

This job was automatically translated to English.

Requirements

What we're looking for

Availability to work rotating shifts.
At least three years of experience as an Operations Coordinator leading teams in logistics, industrial environments, or multinational companies.
Ability to plan, organize, prioritize, and make decisions in dynamic environments.
Ability to build trust and maintain close relationships with teams.
Constant presence in operations, acting as an accessible reference for people.
Active listening and sensitivity to detect needs, concerns, and improvement opportunities.
Ability to create an inclusive, respectful, and collaborative work environment.
Ability to drive team commitment and sense of belonging.
Experience in implementing and following up on engagement, recognition, and workplace climate initiatives.
Skill in communicating purpose and connecting operational goals with each person's contribution.
Ability to manage pressure situations while keeping focus on people and results.
Skill in handling incidents, conflicts, and organizational changes constructively.

Nice to have

University degree, higher vocational training, or equivalent education is valued.
Intermediate/advanced level of English (B2).

The role

Job duties: Coordinate and provide support in managing operations safely and efficiently, working within clear guidelines to help achieve defined results for the center and customers.

What you'll do

Lead and coordinate the assigned team, ensuring proper performance while maintaining the required standards in safety, motivation, and commitment.
Coordinate day-to-day performance, including achieving KPIs agreed upon with clients, as well as internal ones (safety, operations, etc.).
Involvement in recruitment, evaluation, disciplinary/dismissal processes, and providing the necessary recommendations to ensure proper operational performance.
Advise team members in order to improve performance.
Provide the team with operational results information.
Carry out and coordinate compliance with processes up to date, work instructions, standardized procedures, and related matters to achieve the expected results.
Contribute to client audits and regulatory operational audits as needed, as well as support the implementation of agreed action plans.
Support the team in following safety rules and help reduce or eliminate risks related to operations.
Carry out basic on-site investigations of incidents within the workplace and promptly report any non-compliance issues with safety regulations and procedures.

About DHL

DHL is the world's leading logistics and express delivery company, operating a global network that connects people and businesses across more than 220 countries and territories. As a division of the German logistics giant Deutsche Post DHL Group, the company provides a comprehensive range of services including international express, freight transportation (air, ocean, road, and rail), contract logistics, and e-commerce solutions. With a workforce of hundreds of thousands of employees worldwide, DHL is a category-defining brand in the logistics industry, known for its reliability, speed, and extensive global reach.

In Spain, DHL has a strong and established presence with offices and operations in major cities including Madrid, Barcelona, Valencia, and Vitoria, among others. The company offers a wide range of roles in logistics operations, customer service, sales, and corporate functions, making it a significant employer for both local and international talent. DHL's work culture emphasizes innovation, sustainability, and employee development, with programs like the Graduate Program and Talent Bank designed to nurture future leaders. For international professionals, DHL Spain offers opportunities to work in a truly global environment, with the chance to build a career across borders and gain exposure to diverse logistics operations.

Industry: Logistics
Founded: 1969
Employees: 500,000+
Headquarters: Bonn, Germany
In Spain: Madrid, Barcelona, Valencia and 1 more
Website: dhl.com

Good to know if you are moving

DHL is a global company with operations in over 220 countries, offering international professionals the chance to work in a truly global environment.
The company has a strong presence in Spain with offices in Madrid, Barcelona, Valencia, and Vitoria, providing a wide range of roles from operations to corporate functions.
DHL offers structured graduate programs and internships in Spain, such as the 'Programa Graduate' and 'Contrato en prácticas', which are excellent entry points for international talent.
As a German-headquartered company, DHL provides a multicultural work environment, with English often used as the corporate language, making it accessible for non-Spanish speakers.
DHL is known for its strong commitment to employee development and offers clear career progression paths, both within Spain and internationally.

In their own words

Additional information

We are committed to equal opportunities and reject any form of discrimination. DHL Group's personnel selection criteria are based on qualifications, performance, skills, and experience

All open roles at DHL