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Operational and Franchise Trainer

On-site in Getafe·Full-time·Added today (last checked 16 Oct)

DIA

181 open roles

Overview

Work mode
On-site, Getafe
Contract
Permanent contract, full-time hours
Experience
2+ years
Driving licence
Required, own vehicle

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Skills

This job advert was originally written in Spanish.

Requirements

Nice to have

- A university degree, preferably in Teaching, Pedagogy, or similar, will be positively valued.

Driver's license and own vehicle.

- Minimum of 2 years of experience in similar roles.

Pay & benefits

What you'll get

  • Permanent full-time contract.

  • Belong to one of the companies with the Best Corporate Reputation in Spain according to the Merco Companies Ranking 2025.

  • Discount on your Dia purchases.

  • Access to our training platform.

  • Good work environment.

At Dia we believe that what makes us different makes us stronger. We are committed to equal opportunities, and for that reason, we implement non-discriminatory selection processes that foster diversity and inclusion.

- Certification of a disability of 33% or more will be taken into account.

The role

At Dia we want to hire a Operational and Franchise Trainer at the Getafe Branch. The selected candidate will join the HR team with the aim of planning, developing and delivering specific operational training and monitoring it, ensuring compliance, quality and continuous improvement of the training procedures and development of store operational staff, while also contributing to the optimal management of DIA franchises through the initial and ongoing training of DIA franchisees and their store teams.

What you'll do

Their duties will be:

-Implement initial training plans (onboarding), in collaboration with the responsible managers.

-Deliver, when necessary, specific operational training at the request of Sales Managers. They will also be in charge of the initial training of franchisees and their teams.

-Transmit to franchisees as well as to franchise store managers, the Know-how relating to complete store management: Organization, productivity, loss control, etc...

-Support and mentor franchisees and their teams during the store opening, reinforcing the necessary knowledge at the start of their activity in a practical manner.

-Visit franchisees in the assigned stores to carry out training practices, supervising the evolution of their knowledge as well as reinforcing what is necessary.

About DIA

DIA is a major international retail company specializing in food and everyday consumer goods, operating a vast network of supermarkets and convenience stores. With a strong focus on proximity shopping, DIA serves millions of customers weekly across Spain, Portugal, Argentina, and Brazil, and is one of the largest grocery retailers in Europe by store count.

In Spain, DIA is headquartered in Madrid and operates thousands of stores nationwide, supported by a large logistics network and a significant workforce. The company offers a wide range of roles, from store operations and logistics to corporate functions like procurement and finance. For international professionals, DIA provides opportunities in a dynamic retail environment, with a strong emphasis on local community presence and customer service, making it a relevant employer for those seeking careers in the retail sector in Spain.

Industry
Retail
Founded
1979
Employees
10,000–50,000
Headquarters
Madrid, Spain
In Spain
Madrid, Barcelona, Sevilla and 4 more
Website
dia.es

Good to know if you are moving

  • DIA is headquartered in Madrid, Spain, and is a major player in the Spanish retail market, offering numerous job opportunities across the country.
  • The company operates a large network of stores and logistics centers, providing roles in various locations, from urban centers to smaller towns.
  • DIA offers a range of positions, including store staff, logistics, and corporate roles, which can be a good entry point for international professionals in the retail sector.
  • As a Spanish-founded company, DIA provides an opportunity to work in a culturally significant and well-established business within Spain.
  • The company has a strong focus on proximity retail, which may offer insights into local consumer behavior and community-based business models.
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