Account Manager Iberia

The purpose of this position will be to manage and develop a portfolio of customers in one country or sub-region, achieve KPI objectives (Sales, GPx, NBD, CRM and personal objectives) according to regional marketing targets and global pricing strategy (commercial guidelines), obtain in-depth knowledge about customers and competitors, their product range and share it within DNP, orchestrate a virtual account team for managing customer relationship matrix, drive innovation and facilitate product launches, ensure process from order to cash (incl. collection of money).

• Identify new business opportunities and develop own market in close cooperation with country/regional Sales Manager.
• Define and implement customer action plans for existing and to win new accounts - set targets for local key accounts.
• Optimize customer portfolio (profitability focus).
• Lead contract negotiations and closing deals.
• Support and facilitate product launch together with other relevant functions.
• Collect relevant customer and competitor information and communicate it systematically within DNP.
• Coordinate and ensure resolution of customer complaints.
• Track performance by customer and product and report accurately and timely.
• Apply DNP commercial tools (e.g., CRM) and procedures.

• Unique career paths across Animal Nutrition & Health - explore what drives you and get the support to make it happen.
• A science led company, cutting edge research and creativity everywhere - from biotech breakthroughs to sustainability gamechangers, you'll work on what's next.
• Growth that keeps up with you - you join an industry leader that will develop your expertise and leadership.
• A culture that lifts you up - with collaborative teams, shared wins, and people who cheer each other on.
• Customer-first approach, turning ideas into impactful solutions.

• University Degree or equivalent experience in science/technology or business-related field.
• Knowledge of and experience in own discipline: Know-how of industry and markets, in-depth know-how about products and/or applications.
• Knowledge of and experience in other relevant disciplines: Balance of commercial and technical know-how, skills and experience.
• Managerial/social knowledge and experience: excellent communication and social skills.
• Negotiation skills.
• Fluent English, plus local language.

ANH, in the process of separating from dsm-firmenich, is a global leader in animal nutrition and health, as well as vitamins, carotenoids, and aroma ingredients - driven by its strong purpose: feeding the planet without costing the earth. Together, we make it possible.

www.dsm-firmenich.com/ANH

At dsm-firmenich, we don't just meet expectations - we go beyond them.

Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions - every single day. Whether it's fragrance that helps you focus, alternative meat that's better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

And while you're making a difference, we'll make sure you're growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They're essential to our future.

Because real progress only happens when we go beyond, together.

We're managing this search directly at dsm-firmenich. If you're applying as an individual, we'd love to hear from you. We're not accepting agency submissions or proposals involving fees or commissions for this role.