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Sales/Customer Service

On-site in Palencia·Full-time·Added 1 month ago (last checked 26 Oct)

Enterprise Rent-A-Car

55 open roles

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Our summary

Salary: €18,000 - €21,000 a year
About €1,370 - €1,470 a month after tax.
Hours: Rotating shifts · Includes weekends
Work mode: On-site, Palencia
Contract: Permanent, full-time hours
English: Required
Education: Vocational training (FP Grado Medio)
Driving licence: Required

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The ad rules out sponsorship
Per the ad: “Contar con autorización legal para trabajar a tiempo completo en la Unión Europea.”

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Intermediate Vocational Training or equivalent professional experience in customer service, sales, or services.
English level B2.
Driver's license held for at least one year.
Have legal authorization to work full-time in the European Union.
Availability to work rotating shifts and weekends.

Nice to have

Experience in customer service, sales, retail, hospitality, tourism, or services.
Communication skills and customer orientation.
Commercial motivation and results orientation.
Initiative, problem-solving skills, and teamwork.

Previous experience in the mobility sector is not necessary. We will teach you everything you need to succeed in your position.

Pay & benefits

What you'll get

Full-time permanent contract
Annual gross salary between 18,000 and 21,000 euros (excluding Basque Country and Catalonia)
Ongoing training from day one.
25 working days of vacation.
1 day per year to celebrate a special occasion for you.
1 day per year to participate in a volunteering activity.
Inclusive, multicultural, and teamwork-oriented environment.

The role

Do you like working with people, resolving situations, and offering solutions that make a difference?

As a Customer Service Representative at Enterprise Mobility, you will be part of a dynamic team where you will combine customer service, sales, and operational management. From day one, you will play a key role in helping our customers find the best mobility solution for their needs.

We are not solely looking for previous experience. We value your attitude, your communication skills, and your desire to learn. We will provide you with the necessary training and support so that you can develop your full potential.

What you'll do

Your workday will combine direct contact with customers, commercial activity, and operational management.

Advise our customers and offer them mobility solutions adapted to their needs.
Manage reservations and rental contracts.
Deliver and collect vehicles, guaranteeing an excellent experience.
Resolve inquiries and incidents in an agile and professional manner.
Support administrative tasks and manage documentation derived from operations.
Check the status of vehicles and coordinate operational aspects of the fleet.
Identify opportunities to offer additional products and services.
Collaborate with your team to achieve service and customer satisfaction objectives.

Hiring process

If this opportunity motivates you and you meet the essential requirements, we encourage you to apply even if your experience does not fully match everything we value.

We are interested in knowing your attitude, your potential, and the experiences you can bring.

👉 Apply and be part of a team that helps thousands of people move every day.

About Enterprise Rent-A-Car

Enterprise Rent-A-Car is one of the world's largest car rental companies, operating under the Enterprise brand along with Alamo and National. Headquartered in St. Louis, Missouri, USA, the company has a vast global network of rental locations and is known for its strong focus on customer service and its Management Training program, which develops employees into branch managers. In Spain, Enterprise operates a significant network of rental offices across the country, offering services for leisure, business, and replacement rentals.

For international professionals, Enterprise in Spain provides opportunities in customer service, sales, and management, with a strong emphasis on career progression and internal promotion. The company's Spanish operations are part of its European expansion, and they often seek multilingual candidates to serve a diverse clientele. The work culture is team-oriented, with a focus on operational excellence and customer satisfaction, making it a solid choice for those looking to build a career in the car rental industry in Spain.

Industry: Car Rental
Founded: 1957
Employees: 50,000–100,000
Headquarters: St. Louis, USA
In Spain: Madrid, Barcelona, Sevilla and 8 more

Good to know if you are moving

Enterprise offers a structured Management Training program that is ideal for international professionals seeking leadership roles in operations and customer service.
The company operates in multiple Spanish cities, providing opportunities to work in different regions of Spain.
Spanish language skills are typically required for customer-facing roles, but the company values diverse backgrounds and offers training.
Enterprise is known for promoting from within, with many managers starting as management trainees.
Seasonal and summer internship positions are available, which can be a good entry point for international candidates.

In their own words

About the company & team

Enterprise Mobility is a world-leading company in the mobility sector, present in more than 90 countries, with more than 90,000 professionals, more than 9,500 offices, and a fleet of over 2.4 million vehicles. In Spain, we have been present since 2012 and have more than 150 offices.

All open roles at Enterprise Rent-A-Car