Administrative Assistant for Agency - with English and Catalan
This role involves managing a client portfolio and ensuring compliance with labor and social security obligations. It offers a competitive salary with bonuses and a hybrid working model.
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The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
This job advert was originally written in Spanish.
Requirements:
* Minimum education: ESO (Secondary Education).
* Good communication skills and customer orientation.
* Intermediate level of Microsoft Office Suite.
* Agility in using computer tools and keyboard.
Valuable:
* Experience in call centers.
* Previous experience in customer service.
* Experience in retention and incident management.
* Experience in commercial campaigns.
We offer:
* Temporary contract with the possibility of extension depending on service needs.
* 35-hour work week, Monday to Friday.
* Two shifts available:
* Salary according to the Specialist Teleoperator collective agreement.
* Location: A Coruña, C/ Newton, 5.
* Unpaid training for 5 days, from 26/10/2026 to 30/10/2026, from 9:30h to 14:30h.
* Start date: 26/10/2026.
Benefits of joining us:
* Working in a professional and dynamic environment.
* Being part of a project oriented towards customer service and satisfaction.
* Opportunity to develop experience in customer service and retention.
Currently, we are looking for a CUSTOMER SERVICE AND RETENTION TELEOPERATOR. 35H/W. MONDAY TO FRIDAY. IN A CORUÑA.
Would you like to work in a company that bets on talent, professional growth, and a good working environment? We are looking for committed, responsible people with a desire to learn to join our customer service and retention department.
Your responsibilities:
You will assist customers with boiler maintenance contracts, resolving inquiries, incidents, and doubts regarding the service. You will also manage cancellation requests, performing retention and customer loyalty actions.
And well, are you ready? A quality job opportunity and personalized, close treatment are waiting for you.
Sign up for the offer and join the Gi Group team! We are waiting for you because #OurCommitmentIsYou.
Gi Group is a global staffing and HR services company headquartered in Milan, Italy. It operates in over 30 countries and provides temporary and permanent staffing, recruitment process outsourcing, and HR consulting. In Spain, Gi Group España offers a wide range of job placements across sectors such as hospitality, logistics, automotive, banking, and customer service, with roles spanning administrative, operational, and technical positions.
Gi Group España has a strong presence across Spain, with offices in multiple cities and a focus on connecting candidates with local employers. For international professionals, the company frequently hires multilingual talent for customer service and back-office roles, particularly in languages like German, Italian, and English. Their work culture emphasizes flexibility and support for job seekers, making them a practical entry point for those looking to establish themselves in the Spanish labor market.
From Gi Group, the temporary and permanent placement services firm of Gi Group Holding, the Italian multinational leader in Human Resources solutions, we are convinced that we can help you find your ideal job. It's simple, we take care of you and we are concerned with enhancing your professional career.
In compliance with Organic Law 3/2018, of December 5, on Personal Data Protection and digital rights, we inform you that your personal data will be part of a file owned by Gi Group Spain ETT S.L.U. and will be processed solely for the purpose of maintaining the relationship established with you. You may exercise your rights of access, rectification, cancellation, and opposition by writing to Paseo de la Castellana, 89, 5th Floor, 28046, Madrid.