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This job advert was originally written in Spanish.
- Leadership skills with a minimum of 2-3 years of experience, having led teams that add value to the brand.
- Proactive and results-oriented, capable of managing several projects at once.
- Practical approach, able to find and implement solutions, not afraid to propose ideas, and capable of handling a fast-paced environment.
- Genuine understanding of the brand's values.
- Knowledge of and/or interest in the cosmetics world.
- Previous experience in the cosmetics/fragrance industry will be valued.
- Spanish and English: Intermediate-High level.
If you are passionate about the world of luxury fragrance, this is your opportunity to work at the new Le Labo boutique.
We are looking for a Counter Manager profile with previous experience strongly oriented toward sales, client acquisition, and team management to join the opening team of this point of sale.
What do we expect from you?
- Ensure that all customer service initiatives are implemented, resolving any issues that may arise quickly.
- Oversee the performance of the entire point-of-sale team.
- Strong client relationships and ensure the best implementation of best-in-class digital campaigns.
- Provide exceptional customer service, driving the commercial plan to generate strong sales growth.
- Monitor and report against KPIs, establishing action plans to achieve objectives.
- Collaborate in the selection, training, management, and motivation of teams, as well as foster a proactive attitude and a good working environment.
- Be a brand ambassador.
- Train and manage the team to get the best out of each person, developing their skills and competencies so they can achieve both their own goals and those of the point of sale.
- Identify strategic alliances with other businesses and maximize promotional tools.
- Ease in establishing good communication and relationships with both the team and the brand.
- Ensure the proper functioning of the point of sale, as well as the application of all current regulations.
- Provide administrative support.
- Maintain the brand's visual merchandising guidelines.
Estée Lauder is a global leader in prestige beauty, founded in 1946 by Estée Lauder and her husband Joseph Lauder. The company designs, manufactures, and markets a wide portfolio of skincare, makeup, fragrance, and haircare products across iconic brands such as Estée Lauder, Clinique, MAC, La Mer, and Tom Ford Beauty. With operations in over 150 countries and a workforce of roughly 60,000 employees, it is one of the largest cosmetics companies in the world.
In Spain, Estée Lauder has a significant presence with offices in Madrid and Barcelona, primarily focused on retail, marketing, and corporate functions. The company is known for its strong retail culture, with Beauty Advisor roles being the most common entry point for international hires. Spanish is frequently required for client-facing positions, while corporate roles may offer more flexibility for English-speaking professionals. The company's prestige positioning and global brand recognition make it an attractive employer for those seeking a career in the beauty and retail industry.
or browse Mid-level·Fashion & Luxury·Beauty & Cosmetics·Community of Madrid·Cosmetics
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€26k - €30k
🇬🇧€38k - €43k
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