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Customer Service

On-site in Gavà·Full-time·Added 13 days ago (last checked 8 Oct)

Agency

Eurofirms

1287 open roles

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Overview

Work mode: On-site, Gavà
Contract: Full-time
Education: Compulsory secondary education (ESO)

Visa options

The ad rules out sponsorship
The advert says visa sponsorship isn’t available for this role.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

At least 6 months of experience as a Telephone Operator.
We are looking for someone with strong communication skills.

Nice to have

Residence near the workplace is valued.

Education & certifications

Completed secondary education.
Technical Degree in Pharmacy and Parapharmacy - optional.

Languages

Spanish and Catalan - spoken and written correctly.

The role

Pharmaceutical sector company seeks a Customer Service representative to work in Gavà and perform the following tasks:

What you'll do

- Telephone assistance.

- Management of orders for medicines and medical devices, checking availability and delivery times.

- Resolution of incidents related to orders, supplies, invoicing, and returns.

- Advising pharmacies on products, promotions, and logistical services.

- Recording and updating data in internal systems.

- Coordination with different departments to ensure efficient service.

- Among other tasks inherent to the job position.

Hiring process

2 steps1 interview

Applied
Shortlisted
Selected
Put forward
With a client company
Interviewed
Hired

Eurofirms publishes the names of the application statuses, not what each stage involves or how long it takes.
You can check the status of each application in the "Candidaturas" (Applications) section of your personal area.
Before starting the job you must sign all the contract paperwork through the Eurofirms website or app.

About Eurofirms

Eurofirms is a Spanish staffing and human resources group headquartered in Cassà de la Selva, Girona. Founded in 1987, it is one of the largest temporary employment and recruitment agencies in Southern Europe, offering workforce solutions across industrial, logistics, and commercial sectors. The company operates through a network of offices in Spain and several other European countries, providing both temporary and permanent staffing services.

In Spain, Eurofirms has a strong presence with offices in many cities, including Madrid, Barcelona, and Valencia, and it is a key partner for international professionals seeking work in production, logistics, and commercial roles. The company is known for its inclusive hiring practices, including opportunities for people with disabilities, and offers a straightforward path for those looking to enter the Spanish job market. For international candidates, Eurofirms provides access to a wide range of entry-level and skilled positions, often with immediate availability.