Customer Service with English

Sentmenat, Spain·Full-time·Added 4 days ago

What they offer

  • €24,000 a year

    Gross, as stated in the ad.

    About €1,600 a month after tax.

  • Permanent contract

    Full-time hours.

What they ask for

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Speak fluent Spanish

    Listed as a requirement in the ad.

  • Work in English

    English is required, per the ad.

  • Work on-site in Sentmenat

    No relocation package mentioned.

About the job

This job was automatically translated to English, .

If you are passionate about helping others and enjoy communicating in different languages, this is the place where your problem-solving ability will make a difference.

Your mission will be to turn every inquiry into a positive experience, ensuring that our customers receive fast, accurate responses and exceptional service.

What you'll do

- You will manage customer inquiries through various channels, resolving their doubts with agility.

- You will use English and Spanish to assist international customers, removing language barriers.

- You will coordinate communication between the customer and internal departments to ensure that every incident is successfully resolved.

- You will document interactions in the system to optimize service quality and improve internal processes.

What we're looking for

What will help you get off to a good start:

- English proficiency: this will allow you to communicate fluently and naturally with customers from all over the world.

- Communication skills: this will help you convey confidence and professionalism in every interaction.

- Customer orientation: this will allow you to anticipate user needs and offer effective solutions.

Nice to have

And you will score points if:

- You have previous experience in customer service: this will give you the necessary ease to manage complex situations with calmness and efficiency. Fluent English (C1/B2), native or bilingual Spanish, CRM tool management, assertive communication, and conflict resolution.

What you'll get

✅ International environment: you will work in a multicultural context that will enhance your linguistic skills.

✅ Professional development: you will learn integral customer management in a specialized sector.

✅ Job stability: you will integrate into a solid project where commitment is valued.

If you are motivated by helping people and want to boost your career in a dynamic environment, apply now!

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