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Customer Service with English

On-site in Sentmenat·Full-time·Added 1 month ago (last checked 6 Nov)

Agency

Synergie España

991 open roles

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Our summary

Salary: €24,000 a year
About €1,600 a month after tax.
Work mode: On-site, Sentmenat
Contract: Permanent, full-time hours
English: Required

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

What will help you get off to a good start:

English proficiency: this will allow you to communicate fluently and naturally with customers from all over the world.
Communication skills: this will help you convey confidence and professionalism in every interaction.
Customer orientation: this will allow you to anticipate user needs and offer effective solutions.

Nice to have

And you will score points if:

You have previous experience in customer service: this will give you the necessary ease to manage complex situations with calmness and efficiency. Fluent English (C1/B2), native or bilingual Spanish, CRM tool management, assertive communication, and conflict resolution.

Pay & benefits

What you'll get

✅ International environment: you will work in a multicultural context that will enhance your linguistic skills.

✅ Professional development: you will learn integral customer management in a specialized sector.

✅ Job stability: you will integrate into a solid project where commitment is valued.

If you are motivated by helping people and want to boost your career in a dynamic environment, apply now!

The role

If you are passionate about helping others and enjoy communicating in different languages, this is the place where your problem-solving ability will make a difference.

Your mission will be to turn every inquiry into a positive experience, ensuring that our customers receive fast, accurate responses and exceptional service.

What you'll do

You will manage customer inquiries through various channels, resolving their doubts with agility.
You will use English and Spanish to assist international customers, removing language barriers.
You will coordinate communication between the customer and internal departments to ensure that every incident is successfully resolved.
You will document interactions in the system to optimize service quality and improve internal processes.

About Synergie España

Synergie is a global staffing and recruitment company headquartered in Paris, France, with a strong presence across Europe. In Spain, operating as Synergie España, it provides workforce solutions across a wide range of sectors, including logistics, industrial production, food processing, retail, and technical roles. With a network of offices throughout the country, it connects job seekers with temporary, permanent, and specialized positions, from warehouse operators and drivers to engineers and legal specialists.

For international professionals, Synergie España offers a direct entry point into the Spanish labor market, particularly in high-demand operational roles. The company's extensive local network and partnerships with employers across Spain make it a practical option for those seeking immediate work opportunities. While the roles are often hands-on and require Spanish language skills, the company's scale and established presence provide a reliable pathway for relocation and employment in Spain.