The English-language job board for Spain

Rental Sales Agent

Remote, Madrid·Part-time·Added 23 days ago

Europcar Spain

111 open roles

Apply

Overview

Job details

Part-time hours
Per the ad.
Fully remote
Per the ad.

Requirements

Have the right to work in Spain
Europcar Spain doesn't mention sponsorship in the ad.

Requirements

What we're looking for

Sales Background: Proven sales experience in a dynamic, fast-paced environment
Product Expertise: Skilled in offering optional coverage products, vehicle upgrades, and additional services
Strong customer service skills and the ability to communicate professionally
A sales-driven attitude with a focus on meeting and exceeding targets
Ability to work efficiently in a fast-paced, customer-focused environment
Attention to detail and a commitment to providing accurate and timely service

Nice to have

Previous experience in a customer-facing or sales role, ideally in retail, hospitality, or automotive sectors
Demonstrated ability to achieve or exceed sales targets
Experience handling transactions and working with point-of-sale systems
Familiarity with rental agreements or similar customer service documentation is a plus

The role

Join Our Team as a Rental Sales Agent - Deliver Exceptional Service and Maximize Sales!

Are you driven by delivering excellent customer service while achieving sales targets? We're looking for a highly motivated Rental Sales Agent to join our Network & Stations team within the broader Operations function. As a Rental Sales Agent, you'll be the first point of contact for customers, ensuring a seamless rental experience and maximizing sales opportunities. This entry-level, counter sales role is perfect for individuals who thrive in a fast-paced environment and are passionate about both service and sales.

What you'll do

Handle reservations and process rental agreements with accuracy and professionalism
Ensure every customer is welcomed and treated with respect, providing an exceptional level of service from start to finish
Maximize sales opportunities by consistently offering optional coverage products, vehicle upgrades, prepaid gas options, and additional services to every customer, ensuring 100% compliance
Utilize effective sales techniques by building rapport through open-ended questions, emphasizing product features and benefits, and skillfully overcoming customer objections
Adhere to all rental policies and procedures to ensure smooth and compliant transactions
Assist customers by identifying any additional services or products that may enhance their rental experience
Provide unmatched service excellence, ensuring full customer satisfaction at every stage of the rental process
Support branch operations by performing additional duties as requested by management

Skills & Competencies

Excellent interpersonal and communication skills
Strong sales acumen and persuasive abilities
High level of professionalism and reliability
Ability to multitask and stay organized in a busy environment
Attention to detail and accuracy in all customer interactions
Team player with a positive, can-do attitude

About Europcar Spain

Europcar is a global car rental company headquartered in Paris, France, and one of the leading mobility providers in Europe. The company operates a vast network of rental locations across the continent, offering car, van, and truck rentals for both leisure and business customers. Europcar Spain is a major subsidiary, with a strong presence in Spanish airports, train stations, and city centers, serving millions of customers annually.

Europcar Spain offers a dynamic work environment for international professionals, with opportunities in customer service, operations, and management across the country. The company values multicultural teams and provides training and development programs. For those relocating to Spain, Europcar offers a chance to work in a fast-paced, customer-facing industry with a well-known international brand.

Industry: Car Rental
Founded: 1949
Employees: 5,000–10,000
Headquarters: Paris, France
In Spain: Madrid, Barcelona, Valencia and 2 more
Website: europcar.es

Good to know if you are moving

Europcar Spain has offices and rental locations in major cities and airports, including Madrid, Barcelona, and Valencia, offering opportunities in various locations.
The company operates in a multicultural environment, with a diverse workforce and international customers, making it suitable for professionals with language skills.
Europcar offers career development programs and training, which can be beneficial for those looking to grow within a global company.
As part of the Volkswagen Group, Europcar provides access to a large corporate network and potential cross-border career opportunities.

In their own words

About the company & team

At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respect and We move as one. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.

Be part of a dynamic team that values customer satisfaction and professional growth. Play a key role in enhancing the customer experience while contributing to the company's success. Enjoy opportunities for career development within a fast-growing company. If you're ready to combine your customer service expertise with your sales skills and help us provide the best rental experience possible, apply today!

We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future.

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. "We help to change the way you move" is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.

Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

More info at: www.europcar-mobility-group.com

All open roles at Europcar Spain