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Customer Service Teleoperator (Basque or Galician)

On-site in Sant Cugat del Vallès·Part-time·Added today (last checked 9 Nov)

Agency

Faster Empleo

214 open roles

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Our summary

Salary: €9.71 an hour
Hours: Monday to Friday
Work mode: On-site, Sant Cugat del Vallès
Contract: Part-time
Spanish: Expected (ad in Spanish)
Other languages: Catalan, Basque, Galician

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No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Your linguistic proficiency in Catalan and in your second language (Galician or Basque) Having a C1 level of Catalan and mastering Galician or Basque (documentably verifiable in the case of Basque) will allow you to communicate fluently both in writing and orally, offering precise and high-quality service.
Your experience in customer service Having previously worked in public-facing environments will give you the necessary confidence and poise to listen actively and resolve varied cases efficiently.
Your fluency with IT environments and the Office suite The agility to simultaneously handle different programs and switch applications quickly will allow you to manage back office tasks with ease and optimize your response time.
Your empathetic, communicative attitude and teamwork Being a sociable person, oriented toward helping, and having an ease for group collaboration will facilitate your integration into the department and the creation of a good working atmosphere.
Your immediate availability and projection of continuity Being available to join quickly and having an interest in developing professionally in the long term will allow you to make the most of the service's support plan.

Nice to have

If you have an aptitude for languages, you are passionate about solving problems, and you are looking for a stable project with a continuous schedule from Monday to Friday, this position is for you.

Pay & benefits

What you'll get

Transparent remuneration You will receive a competitive salary of €9.71 gross/hour (€1427.37 gross/month)

The role

If you are looking for a customer service position where your knowledge of our local languages (Galician or Basque) combined with Catalan will be the tool to truly help people, this is your opportunity.

In a multi-service department with leading clients from various sectors, you will be part of a team where you will learn progressively and have the necessary support to develop in the long term.

What you'll do

Continuous learning and development You will receive progressive training across different clients and sectors (utilities, supermarkets, insurance...), which will allow you to diversify your skills and ensure that every day is different.
Autonomy and task variability You will combine telephone assistance with ticket resolution and back office tasks, allowing you to have agility in management and autonomy in your workflow.
You will handle incoming calls to provide information, offer support, and channel requests with empathy and professionalism.
You will manage back office tasks, processing emails and tickets with writing precision and IT fluency.
You will adapt to the dynamics of various services, applying the knowledge acquired in your continuous training.

How you'll work

Continuous schedule and weekly stability You will work a continuous shift from 9:00 to 17:00 h (35h/week) from Monday to Friday, which facilitates excellent organization of your personal time
Immediate incorporation and professional continuity You will start with a solid project before 01/12/2026, with real possibilities of continuity and development within the service once the initial phase is completed (3+3+Permanent)
You will work in an important Call Center in Sant Cugat with a direct connection, located very close to the Renfe station and just 7 minutes from FGC (Volpelleres).

Hiring process

!! Apply today and we will contact you to give you all the details!!

About Faster Empleo

Faster Empleo is a Spanish staffing and recruitment agency based in Madrid, specializing in connecting businesses with temporary and permanent workers across a wide range of sectors, including logistics, manufacturing, automotive, hospitality, and administration. With a strong presence in Spain, the company manages a large volume of job placements, from warehouse operators and drivers to administrative and commercial roles, serving both local and national clients.