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Customer Service Teleoperator - Banking Sector - Bilingual Basque

On-site in Jerez de la Frontera·Full-time·Added 2 days ago (last checked 29 Oct)

Agency
Grupo Crit

783 open roles

Our summary

Hours
Split day (jornada partida) · Monday to Friday
Work mode
On-site, Jerez de la Frontera
Contract
Full-time
Languages
Basque

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  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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This job advert was originally written in Spanish.

Requirements

What we're looking for

  • C2 level of Basque, essential.
  • Minimum education of Compulsory Secondary Education (ESO).
  • Intermediate level of Microsoft Office Suite.
  • Good handling of IT tools and keyboard agility.
  • Experience of at least one year in telephone customer service, contact center, or banking management will be valued.
  • Availability to complete three weeks of online training, Monday to Friday, from 8:30 AM to 2:30 PM.
  • Availability to work split shifts or afternoon shifts.

Pay & benefits

What you'll get

  • A project with the possibility of continuity: you will start with a 3-month contract through Grupo CRIT and, subsequently, you may join the company directly.
  • Initial training included in the process: you will receive three weeks of online training to familiarize yourself with the tools, procedures, and functions of the position.
  • Experience in the banking sector: you will develop your customer service and inquiry management skills at a major multinational.
  • A position where your mastery of Basque makes the difference: you will use your linguistic competencies to offer service adapted to the needs of the customers.

The role

YOUR BASQUE CAN OPEN A NEW PROFESSIONAL OPPORTUNITY FOR YOU! 💬

At Grupo CRIT, we are looking for teleoperators with a C2 level of Basque to join an important customer service project in the banking sector in Jerez de la Frontera.

Do you master Basque and would you like to work in a professional environment where you can leverage your communication skills? Do you have experience in customer service or are you looking for an opportunity to develop in this field?

This could be your opportunity!

What you'll do

  • You will be part of a customer service team and you will be responsible for:
  • Handling incoming calls from individual customers in the banking sector.
  • Resolving doubts, managing incidents, and performing necessary operations and inquiries.
  • Detecting needs and offering suitable products or services through cross-selling actions.
  • Providing professional, close, and customer satisfaction-oriented service.

Location: Jerez de la Frontera.

Would you like to take the next step?

If you have an excellent command of Basque, you like helping people, and you are looking for a professional opportunity with the possibility of direct incorporation into the company, we want to meet you!

Apply for the offer and take the first step toward your next professional project with Grupo CRIT.

About Grupo Crit

Grupo Crit is a French staffing and recruitment group headquartered in Paris, providing temporary work, permanent placement, and HR outsourcing services across multiple industries. With a strong presence in France and expanding operations in Spain, the company connects businesses with skilled workers in sectors such as logistics, manufacturing, administration, and technical trades. The group operates through a network of local agencies, offering flexible employment solutions to both companies and job seekers.

In Spain, Grupo Crit has a significant footprint with numerous job openings across regions like Madrid, Barcelona, Zaragoza, and Andalusia, reflecting its role as a major employer in the country's staffing sector. The company's work culture is centered on operational efficiency and matching talent with client needs, making it a practical entry point for international professionals seeking temporary or permanent roles in Spain, particularly in industrial and administrative positions. However, as a staffing agency, its relevance to international hires is primarily through the roles it manages rather than a distinct corporate culture.

Industry
Staffing
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