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Support Agent - Candlelight Southern Europe

Remote from SpainΒ·Full-timeΒ·Added today (last checked 29 Oct)

Fever

237 open roles

Our summary

Work mode
Remote from Spain
Contract
Permanent, full-time hours
Spanish
Fluent
English
Required
Other languages
Portuguese
Benefits
Private health insurance, flexible pay plan, gym access

Visa options

  • The ad rules out sponsorship

    Per the ad: β€œYou live in Spain and are legally eligible to work here.”

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Skills

Nice to have

Requirements

What we're looking for

  • You live in Spain and are legally eligible to work here.
  • Fluency in Spanish and English. Portuguese is a plus!
  • Strong organizational skills and excellent attention to detail.
  • Experience in administrative support, operations, finance support, or a similar role.
  • Strong communication skills and confidence coordinating with different stakeholders.
  • A proactive and reliable approach, with strong follow-up skills and a focus on accuracy.
  • Familiarity with tools such as Google Workspace, Slack, and Airtable, with the ability to learn new systems quickly.
  • Previous experience in the events, entertainment, or music industry is a plus. 🎡

Pay & benefits

What you'll get

  • 40% discount on all Fever events and experiences.
  • Health insurance.
  • Wellhub membership.
  • Flexible remuneration with a 100% tax exemption through Cobee and the possibility to receive part of your salary in advance through Payflow.

The role

Hey there!
We're Fever, the world's leading tech platform for culture and live entertainment.

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we're revolutionizing the way people engage with live entertainment.

Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.

Our results? We've teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

Ready to be part of the experience?

Now, let's discuss this role and what you will do to help achieve Fever's mission.

We're Hiring: Support Agent - Candlelight Southern Europe

What you'll do

  • Manage supplier invoices and ensure accurate cost allocation across P&L statements.
  • Follow up on supplier payment issues, coordinating with internal teams and maintaining communication with suppliers to resolve outstanding issues.
  • Manage artist contracting requests and purchase orders, ensuring they are processed accurately and on time.
  • Assist with music licensing reports, database updates, and other ad hoc administrative tasks to support the team's day-to-day operations.
  • Review event plans before they go on sale, checking event copy, ticket quantities, and other key details for accuracy.
  • Flag discrepancies and coordinate the necessary corrections with the relevant teams.

How you'll work

Contract type: 6-month fixed-term contract.

This role is based in Spain.

πŸ“ Based in Spain | Full-time | 6-month fixed-term contract

We're looking for a proactive and detail-oriented Support Agent/ Administrative & Operations Assistant to join our Candlelight Southern Europe team!

In this role, you'll support the team with the financial, administrative, and operational processes that help bring Candlelight concerts to life across Southern Europe. From managing invoices and coordinating supplier payment issues to handling artist contracting processes and ensuring that event plans comply with our internal standards, you'll play an important role in keeping our operations running smoothly.

The ideal candidate is highly organized, detail-oriented, and comfortable coordinating with different internal teams and external stakeholders in a fast-paced, international environment.

Why Join Us?

  • The opportunity to contribute to a high-growth global category leader.
  • Home-office friendly environment.
  • Responsibility from day one and opportunities for professional and personal growth.
  • A great work environment with a young, international team of talented people.

We welcome people from all walks of life-if this role excites you and you're motivated to learn and contribute, we want to hear from you.

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice

About Fever

Fever is a leading global entertainment discovery platform that connects millions of users with live events, immersive experiences, and cultural activities in cities around the world. Founded in Madrid, the company has grown into a major player in the entertainment industry, operating in over 100 cities across more than 20 countries. Fever uses data-driven insights to curate and promote events, from concerts and theater to pop-up exhibitions and culinary experiences, and has become a go-to platform for both consumers and event organizers.

In Spain, Fever is headquartered in Madrid, where it maintains a large and diverse team spanning engineering, data science, marketing, operations, and business strategy. The company's work culture is fast-paced, innovative, and highly collaborative, with a strong emphasis on data and creativity. For international professionals, Fever offers a truly global environment with teams from all over the world, and many roles require multilingual skills, making it an attractive destination for those looking to relocate to Spain and work in a dynamic, international setting.

Industry
Entertainment
Founded
2012
Employees
1,000–5,000
Headquarters
Madrid, Spain
In Spain
Madrid

Good to know if you are moving

  • Fever is headquartered in Madrid, Spain, making it a great option for international professionals looking to relocate to Spain's capital.
  • The company has a strong international presence with offices in over 20 countries, offering opportunities for global mobility and cross-cultural collaboration.
  • Many roles at Fever require multilingual skills (e.g., Dutch, Italian, French, German), which can be a plus for international candidates.
  • Fever offers a dynamic, data-driven work environment with a focus on innovation in the entertainment industry.
  • The company has a graduate program for software engineers and creative roles, providing entry points for international talent.
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