Home Insurance Processor 20h
Flexiplán·Tres Cantos, Spain
What they offer
Fixed-term contract
Per the ad.
What they ask for
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Speak native-level Spanish
Listed as a requirement in the ad.
Work on-site in Tres Cantos
No relocation package mentioned.
Pulled from the advert automatically — the full ad is what counts.
About the role
Do you have experience in telephone customer service in a call center? Are you looking for a new stable project where you can develop professionally within a multinational company?
Then, this might interest you!
From EULEN Flexiplan, Global Solutions Division of HR and Employment of the EULEN Group, we are selecting Telephone Managers for an Important Home Insurance Multinational located in Tres Cantos.
What you'll do
What's your mission?
Review the policy coverage of policyholders, resolve any doubts or issues that may arise, coordinate with other departments and professionals the services provided in each case, and manage the claim process until its resolution.
What you'll get
What do we offer you?
- Immediate incorporation
- Initial contract through EULEN Flexiplan: 2 months temporary + 4 months temporary + permanent employment with the client.
- Paid initial training, Monday to Friday, morning shift from 9am to 3pm, and on-site position.
- Salary: Normal hour: 8.08€/h.
Language bonus: 0.59€/hour
Weekend bonus: 0.59€/hour
Overtime bonus: 11.31€/hour
Holiday bonus: 12.12€/hour
How you'll work
- There are three shift options:
-Monday to Friday: 20h/week, Mon-Fri from 9:30am to 1:30pm or from 10am to 2pm
-Monday to Friday: 20h/week, Mon-Fri from 4pm to 8pm
-Weekends, holidays, and Mondays: from 4pm to 11pm and Mondays from 4pm to 8pm.
What do we need?
- Verbal fluency, good command of office software, and accustomed to handling a high volume of calls
- Previous experience in telephone customer service in a call center, experience in home insurance processing, and excellent telephone customer service skills
- Residency in the province of the job location.
- Full availability.
- Aptitude, positive attitude, willingness to work and learn.
- Knowledge of the Catalan language will be valued
We are waiting for you!
About the role
¿Cuentas con experiencia en atención telefónica en un Call Center?, ¿buscas un nuevo proyecto estable donde poder desarrollarte profesionalmente en el marco de una compañía multinacional?
Entonces, ¡esto puede interesarte!
Desde EULEN Flexiplan, División de Soluciones Globales de RRHH y Empleo de Grupo EULEN, seleccionamos Gestores/as Telefónicos/as para Importante Multinacional de Seguros de hogar ubicada en Tres Cantos.
What you'll do
¿Cuál es tu misión?
Revisar las coberturas de la póliza de los asegurados, resolver cualquier duda o problema que pueda surgir, coordinar con otros departamentos y profesionales los servicios que se prestan en cada caso y llevar a cabo el seguimiento del siniestro hasta su tramitación.
What you'll get
¿Qué te ofrecemos?
- Incorporación inmediata
- Contrato inicial a través de EULEN Flexiplan con un contrato temporal 2 + 4 + incorporación indefinida con el cliente.
- Formación inicial retribuida de L a V, en horario de mañana de 9h a 15h y puesto presencial.
- Salario Hora normal: 8,08b/h.
Plus idioma: 0.59 b /hora
Plus Fin de Semana: 0,59b/ hora
Plus Hora Extra: 11,31b/ hora
Plus Festivo: 12,12b/ hora
How you'll work
- Hay tres opciones de jornada:
-Lunes a viernes: 20h/semanal de L-V de 9:30h a 13:30h ó de 10h a 14h
-Lunes a Viernes: 20h/semanal de L-V de 16h a 20h
-Fines de semana, festivos y Lunes: de 16h a 23h y Lunes de 16h a 20h.
¿Qué necesitamos?
- Fluidez verbal, buen manejo de ofimática y acostumbrados a gestionar un alto volumen de llamadas
- Experiencia previa en Atención telefónica al cliente en call center, experiencia en tramitación de Seguros hogar y excelencia en la atención telefónica
- Residencia en provincia del puesto vacante.
- Disponibilidad total.
- Predisposición, actitud, ganas de trabajar y aprender.
- Se valorará tener conocimientos de idioma Catalán
¡Te estamos esperando!
You'll most likely need Spanish to apply.This job was automatically translated to English, .
About the company
Flexiplán
Staffing/HR
Flexiplán is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.