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Telemarketing Zone Manager

On-site in Madrid·Full-time·Added today

Formación Universitaria

16 open roles

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Overview

Job details

Permanent contract
Full-time.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in Madrid
No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

Stable position within a prestigious organization with over 25 years of history.
Highly competitive salary with strong commission and incentive structure.
Immediate start, permanent contract
Monday to Friday schedule from 9:00 AM to 5:30 PM

The role

Join our Leading Academic Institution for Technical and Vocational Education! At Formación Universitaria, with over 25 years of experience and having trained more than 300,000 students, we are seeking a Regional Manager with a highly commercial and strategic vision to lead our telephone sales operations.

We are an organization with proven excellence, guaranteeing that you will work with an educational product of the highest quality and prestige.

Your main objective will be to lead and optimize the performance of a team of telephone sales agents to maximize sales conversion across our extensive training catalog.

What you'll do

Sales Leadership: Lead the team to achieve and exceed monthly and annual enrollment targets.
Sales Script Optimization: Refine telephone sales techniques by leveraging our competitive advantages.
Commercial KPI Management: Monitor key indicators in real time (conversion rate, call duration, closing quality, etc.).
Training and Motivation: Train the team and maintain a high level of motivation focused on commercial success.
Ensuring Excellence: Guarantee that every phone interaction reflects our reputation, backed by more than 15,000 certified student reviews.

Candidate Profile

Solid experience as a manager or Call Center Supervisor, preferably in direct sales environments or the education sector.
Profile with a clear results-oriented mindset and the ability to manage high volumes of leads.
Ability to convey confidence and value regarding the training programs offered.
Analytical skills to implement improvements in lead acquisition processes.

About Formación Universitaria

Formación Universitaria is a Spanish vocational training group that delivers accredited FP (Formación Profesional) programs across Spain, including intermediate and higher-level technical degrees in fields such as welding, renewable energy, industrial mechatronics, and automotive electromechanics. The company operates through a network of training centers and partners with public institutions to offer both classroom-based and freelance teaching roles, with a strong presence in Madrid and Andalusia.

For international professionals, Formación Universitaria offers a direct entry point into Spain's vocational education sector, with roles ranging from in-person teaching and academic coordination to telephone-based student support and zone management. The company hires freelance expert instructors for specialized technical subjects, making it an attractive option for qualified international educators and trainers looking to work in Spain's growing vocational training market.

Founded: 1985
Employees: 100–500
Headquarters: Madrid, Spain
In Spain: Madrid, Sevilla
Website: formacionuniversitaria.com

Good to know if you are moving

Offers freelance teaching contracts, which can be attractive for international professionals seeking flexible work in Spain.
Roles are largely in-person in Spanish cities like Madrid and Sevilla, so candidates should be prepared to relocate within Spain.
The company operates in the Spanish vocational training (FP) system, so familiarity with Spanish qualifications is a plus.
Positions such as 'Jefe/a de Zona' involve managing telemarketing teams, offering a route into management for non-teaching professionals.
The company hires expert instructors for specialized technical courses (e.g., welding, renewable energy), valuing hands-on industry experience.

All open roles at Formación Universitaria