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Terminal Agent

On-site in Huelva·Added 2 days ago (last checked 19 Oct)

Fred Olsen

14 open roles

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Overview

Work mode: On-site, Huelva
Contract: Permanent contract
Hours: Rotating shifts · Includes weekends
English: Required
Education: Vocational training (FP Grado Medio)
Driving licence: Required, own vehicle

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The advert says visa sponsorship isn’t available for this role.

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This job advert was originally written in Spanish.

Requirements

What we're looking for

Vocational Training, preferably related to administration or tourism.
Previous experience of at least one year in similar functions, such as customer service, sales, or operational management.
Knowledge of office automation tools.
Intermediate level of English, equivalent to B1-B2.
Driver's license and own vehicle.
Residency in Huelva.
Availability to work rotating shifts, including weekends and holidays.
Immediate start.

Nice to have

Capacity for organization, coordination, and communication.
Attention to detail.
Capacity for document and administrative management.
Incident resolution.
Responsibility.

Pay & benefits

What you'll get

Permanent contract.
Being part of a benchmark company.
Dynamic environment: no two days are the same here.
Working with people and for people.
Professional development and continuous learning.
Pride in contributing to connecting the territory in "Your best Company."

The role

At the Fred. Olsen Group, we work every day to connect people, territories, and experiences in the Canary Islands and Huelva. Through Fred. Olsen, we offer a maritime transport service that is a benchmark for its punctuality, quality, and closeness to our passengers.

Manage and develop the necessary tasks to guarantee the correct functioning of terminal operations, including support in the boarding and disembarking operations of vehicles and passengers, customer service, ticket sales, and occasional collaboration in cargo operations, ensuring adequate coordination and execution of services.

The purpose of the position is to guarantee the efficient development of terminal operations, offering quality service to customers and ensuring compliance with the procedures, deadlines, and service standards established by the company, under the guidelines and supervision of the Terminal Manager.

What you'll do

The functions to be performed will include, among others:

Ticket sales and reservation management.
Customer service and information regarding operational situations, such as delays, cancellations, weather phenomena, or other incidents that may affect the service.
Support in the pre-boarding of passengers and vehicles.
Cash management and management of the documentation associated with daily operations.

About Fred Olsen

Fred Olsen is a global shipping and logistics company with a strong presence in Spain, operating ferry services to the Canary Islands and other routes. The company is a well-known maritime transport operator, a family-owned business with a long history in the Spanish market, and a relevant employer for international professionals in the maritime and logistics sector.

Industry: Maritime and Logistics
Founded: 1848
Employees: 1,000–5,000
Headquarters: Oslo, Norway
In Spain: Las Palmas de Gran Canaria, Santa Cruz de Tenerife
Website: fredolsen.es

Good to know if you are moving

Fred Olsen operates a major ferry network in the Canary Islands, offering roles in maritime operations, engineering, and customer service.
The company has a strong Spanish presence, with its main Spanish office in Las Palmas de Gran Canaria, a key hub for its ferry and logistics activities.
As part of an international group, Fred Olsen offers opportunities for multilingual professionals, particularly in customer-facing and operational roles.
The company is known for its modern fleet and commitment to sustainability, which can be attractive for professionals in the maritime sector.
Working in the Canary Islands provides a unique lifestyle with a subtropical climate and a growing international community.

In their own words

About the company & team

If you enjoy working in active environments, with direct contact with people and being part of the operations that make every voyage possible, we want to meet you!

At Fred. Olsen, we believe that our way of working is as important as what we do. Therefore, we look for people who identify with our values and want to be part of a committed and constantly evolving team.

We like to work through proximity, respect, and human treatment. We bet on relationships based on trust, both with our customers and within the team. Here, your contribution counts and your voice is heard.

We take care of every detail to offer an excellent service. We strive to do things right from the beginning, with responsibility and professionalism, always seeking to exceed expectations.

We work with a vision for the future, being aware of the environment in which we operate. We promote responsible practices and seek to generate a positive impact on society and the environment.

We adapt, evolve, and constantly seek new ways to improve. We encourage ideas, initiative, and continuous learning as part of our day-to-day.

If you share this way of understanding work and are motivated to be part of a project with purpose, we would love to meet you.

Additional information

At Fred. Olsen, we believe in a work environment based on respect, diversity, and equal opportunities. We promote an inclusive space in which all people can develop professionally, regardless of their gender, age, origin, orientation, or any other personal condition.

Our selection and development policy is based on objective criteria, ensuring fair and transparent processes. We bet on equity and work actively to continue building a diverse team, where talent is what makes the difference.

All open roles at Fred Olsen