Communications Lead, Europe
Communications Lead to drive external strategy and brand reputation across Europe. The role offers flexible working, health insurance, and professional development. Based in Barcelona.
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Join our innovative team as a Senior CRM Tech Manager, where you will drive the implementation, maintenance, and optimization of our CRM platform across Rider, Driver and B2B in 9 markets.
As a key member of the CRM team, reporting directly to the Head of CRM, you'll collaborate across marketing, operations and data functions to ideate and deliver high-quality, data-driven marketing automations and other solutions that enhance customer engagement and support our business growth.
Location: Barcelona, Berlin or Hamburg
Our MarTech stack: Braze | Tableau | Mixpanel & more
FREE NOW (formerly mytaxi) is a Hamburg-based mobility company that operates one of Europe's leading ride-hailing and taxi apps. The company connects passengers with licensed taxi and private hire drivers through its platform, processing millions of trips across more than 100 European cities. With a strong focus on mobility as a service, FREE NOW has evolved from a taxi-hailing app into a broader multi-modal mobility platform, integrating various transport options.
In Spain, FREE NOW has a significant presence with offices in Barcelona and Madrid, where it runs its Southern European operations. The company's tech hub in Barcelona is particularly relevant for international talent, hosting product, engineering, and data roles. As a European company with a scale-up culture, FREE NOW offers an English-speaking work environment and a dynamic, fast-paced setting that appeals to international professionals looking to relocate to Spain.
Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app.
In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?
Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work.
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